Outage report · Major outage

Smokeball outage on Mar 27, 2024

Smokeball Communicate messaging down

SeverityMajor outage
StartedMar 27, 2024, 13:32UTC
ResolvedMar 27, 2024, 15:48UTC
Duration2h 16m

What happened

Smokeball reported a major outage starting Mar 27, 2024, 13:32 UTC, affecting Smokeball Communicate Messaging. It was marked resolved at Mar 27, 2024, 15:48 UTC.

  • The incident lasted 2h 16m from first report to resolution.
  • Smokeball had reported 1 other partial or major outage in the 90 days before it.

Latest update from Smokeball

We have resolved the issues with messages loading in Smokeball desktop and web. Users will need to refresh the Messages tab and the conversations will load as expected. Thank you for your patience.

Read Smokeball's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Smokeball started after this incident, so this report is based on Smokeball's status page.

Smokeball's overall reliability

75.3/100

Smokeball has a reliability score of 75.3/100, with 99.76% effective uptime and 7 incidents over the last 90 days.

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