Teachable outage on Aug 29, 2026

What happened

Teachable reported a partial outage starting Aug 29, 2026, 18:05 UTC, affecting teachable.com, Custom Payment Gateway, Monthly Payment Gateway, teachable:pay. It was marked resolved at Aug 29, 2026, 21:17 UTC.

• The incident lasted 3h 12m from first report to resolution.
• Teachable had reported 4 other partial or major outages in the 90 days before it.

Latest update from Teachable

This incident is now resolved. Customers are now able to complete their purchases normally, and we are seeing successful transactions Update — Follow-up on August 29 checkout incident Following the resolution of the checkout incident on August 29, we completed the reprocessing of purchase attempts that had remained queued during the incident and reviewed the resulting transactions. Some customers who retried their purchase during the incident may temporarily see multiple charges on their card. In most cases, these additional amounts are pending authorizations rather than additional completed purchases and will be released automatically by the customer's card issuer soon. Checkout continues to operate normally, and new purchases are not affected. If you or one of your customers has questions about a specific transaction, please contact our Support team and we'll review the case individually.

Read Teachable's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Teachable started after this incident, so this report is based on Teachable's status page.

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