Outage report · Partial outage

Timely outage on Aug 20, 2025

SMS sending delays in New Zealand

SeverityPartial outage
StartedAug 20, 2025, 07:19UTC
ResolvedAug 20, 2025, 21:15UTC
Duration13h 56m

What happened

Timely reported a partial outage starting Aug 20, 2025, 07:19 UTC, affecting SMS Sending. It was marked resolved at Aug 20, 2025, 21:15 UTC.

  • The incident lasted 13h 56m from first report to resolution.
  • Timely had reported 2 other partial or major outages in the 90 days before it.

Latest update from Timely

This incident has been resolved and any delayed SMS in New Zealand have been sent where appropriate

Read Timely's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Timely started after this incident, so this report is based on Timely's status page.

Timely's overall reliability

90.2/100

Timely has a reliability score of 90.2/100, with 99.90% effective uptime and 3 incidents over the last 90 days.

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