Outage report · Partial outage
Timely outage on Dec 26, 2024
Issues with infrastructure provider causing impacts on Email Sending and read only parts of the application
What happened
Timely reported a partial outage starting Dec 26, 2024, 21:19 UTC, affecting Timely App, Email Sending, SMS Sending. It was marked resolved at Dec 27, 2024, 21:01 UTC.
- The incident lasted 23h 43m from first report to resolution.
- It was the 2nd longest of 12 significant outages Timely reported in the 12 months up to it.
- Timely had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Timely
Our Infrastructure provider has informed us that the underlying issues are now fixed and we are seeing everything back to normal
What our independent monitoring saw
Our independent monitoring of Timely started after this incident, so this report is based on Timely's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Timely's overall reliability
Timely has a reliability score of 90.2/100, with 99.90% effective uptime and 3 incidents over the last 90 days.
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