Outage report · Major outage

Track outage on Aug 5, 2026

TrackPMS Timeouts

SeverityMajor outage
StartedAug 5, 2026, 16:51UTC
ResolvedAug 5, 2026, 20:00UTC
Duration3h 9m

What happened

Track reported a major outage starting Aug 5, 2026, 16:51 UTC, affecting TrackPMS (Property Management System), TrackPulse (Contact Center). It was marked resolved at Aug 5, 2026, 20:00 UTC.

  • The incident lasted 3h 9m from first report to resolution.
  • It was the 2nd longest of 5 significant outages Track reported in the 12 months up to it.
  • Track had reported 1 other partial or major outage in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Track

This incident has been resolved.

Read Track's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Track started after this incident, so this report is based on Track's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Track's overall reliability

79.7/100

Track has a reliability score of 79.7/100, with 99.72% effective uptime and 7 incidents over the last 90 days.

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