Outage report · Partial outage
Trello outage on Jul 15, 2025
Users experiencing issues with Email to Board failing
What happened
Trello reported a partial outage starting Jul 15, 2025, 03:43 UTC, affecting Trello.com, API, Atlassian Support - Support Portal, Atlassian Support Ticketing, Atlassian Support Knowledge Base. It was marked resolved at Jul 15, 2025, 05:45 UTC.
- The incident lasted 2h 2m from first report to resolution.
- It was the 3rd longest of 8 significant outages Trello reported in the 12 months up to it.
- Trello had reported 3 other partial or major outages in the 90 days before it.
- 2 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Trello
Our team has been able to identify a faulty configuration internally that was causing the errors relating to Email to Board functionality in Trello. The faulty configuration has now been reverted and Email to Board functionality should now be working as expected. For those that experienced Email to Board failures these emails can now be re-submitted if required to create the cards in Trello. We apologise again for any inconvenience caused by this issue.
What our independent monitoring saw
Our independent monitoring of Trello started after this incident, so this report is based on Trello's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Trello's overall reliability
Trello has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
Visit Trello ↗Full Trello reliability report and live status → · Most reliable Trello alternatives →
Get Trello outage alerts
We'll email you when Trello reports a partial or major outage, and when it's fixed. Free, and you can stop any time.