Outage report · Partial outage
Tresorit outage on Apr 1, 2021
Partial outage due to DNS errors
What happened
Tresorit reported a partial outage starting Apr 1, 2021, 21:36 UTC, affecting Desktop applications, Mobile applications, Web client, Link-based sharing, Website & payments. It was marked resolved at Apr 1, 2021, 23:53 UTC.
- The incident lasted 2h 18m from first report to resolution.
- Tresorit had reported no other partial or major outages in the 90 days before it.
- 1 other vendor we track reported a significant incident within 12 hours of it.
Latest update from Tresorit
Our DNS issues are resolved, we can confirm that the service is working globally. Although we will continue to monitor the performance we consider this issue resolved.
What our independent monitoring saw
Our independent monitoring of Tresorit started after this incident, so this report is based on Tresorit's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Tresorit's overall reliability
Tresorit has a reliability score of 100.0/100, with 100% effective uptime and 0 incidents over the last 90 days.
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