Outage report · Major outage

Universe outage on Mar 2, 2020

Ticket processing interruption

SeverityMajor outage
StartedMar 2, 2020, 19:26UTC
ResolvedMar 2, 2020, 21:48UTC
Duration2h 22m

What happened

Universe reported a major outage starting Mar 2, 2020, 19:26 UTC, affecting Ticket Processing. It was marked resolved at Mar 2, 2020, 21:48 UTC.

  • The incident lasted 2h 22m from first report to resolution.
  • Universe had reported no other partial or major outages in the 90 days before it.

Latest update from Universe

We have been monitoring this issue and can confirm that tickets are being processed properly.

Read Universe's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Universe started after this incident, so this report is based on Universe's status page.

Universe's overall reliability

48.0/100

Universe has a reliability score of 48.0/100, with 96.66% effective uptime and 1 incidents over the last 90 days.

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