Outage report · Partial outage

WorkOS outage on Jun 22, 2026

Degraded performance for Directory Provisioning for Authkit

SeverityPartial outage

StartedJun 22, 2026, 21:36UTC

ResolvedJun 25, 2026, 05:12UTC

Duration2d 7h

What happened

WorkOS reported a partial outage starting Jun 22, 2026, 21:36 UTC, affecting AuthKit, Directory Sync. It was marked resolved at Jun 25, 2026, 05:12 UTC.

The incident lasted 2d 7h from first report to resolution.
It was the longest significant outage WorkOS reported in the 12 months up to it.
WorkOS had reported 6 other partial or major outages in the 90 days before it.
10 other vendors we track reported a significant incident within 12 hours of it.

Latest update from WorkOS

## **Summary** Between June 22, 2026 at 21:36 UTC and June 25, 2026 at 05:12 UTC, Directory Provisioning for AuthKit was interrupted. During this period, directory updates continued to be received and processed by WorkOS, but downstream AuthKit user and organization membership changes were not applied as expected. The issue was caused by an internal data migration being run in production with parameters that unintentionally changed the AuthKit provisioning state for existing customer directories. Once identified, we restored the affected directory provisioning state, backfilled missed user provisioning updates, and deactivated memberships that had not been deactivated during the incident window. No directory events were lost or dropped during this period; however, events received during the incident period were not immediately propagated to AuthKit. Directories created after the migration were unaffected. ## Background Directory Provisioning for AuthKit works in two steps: WorkOS r

Read WorkOS's official incident report ↗