Outage report · Major outage

Zettle by PayPal outage on Oct 16, 2025

Login issues in the app and back office

SeverityMajor outage
StartedOct 16, 2025, 16:12UTC
ResolvedOct 16, 2025, 16:55UTC
Duration43m

What happened

Zettle by PayPal reported a major outage starting Oct 16, 2025, 16:12 UTC, affecting UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France and 3 more. It was marked resolved at Oct 16, 2025, 16:55 UTC.

  • The incident lasted 43m from first report to resolution.
  • Zettle by PayPal had reported 16 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Zettle by PayPal

This incident has been resolved. Thank you for your patience, and we apologise for any inconvenience this may have caused.

Read Zettle by PayPal's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Zettle by PayPal started after this incident, so this report is based on Zettle by PayPal's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Zettle by PayPal's overall reliability

78.1/100

Zettle by PayPal has a reliability score of 78.1/100, with 99.82% effective uptime and 2 incidents over the last 90 days.

Visit Zettle by PayPal ↗

Full Zettle by PayPal reliability report and live status → · Most reliable Zettle by PayPal alternatives →