Outage report · Major outage

Zettle by PayPal outage on Jul 24, 2025

Issue with opening "Sent invoices" in Backoffice & paying invoices

SeverityMajor outage
StartedJul 24, 2025, 10:08UTC
ResolvedJul 28, 2025, 15:53UTC
Duration4d 5h

What happened

Zettle by PayPal reported a major outage starting Jul 24, 2025, 10:08 UTC, affecting UK, Germany. It was marked resolved at Jul 28, 2025, 15:53 UTC.

  • The incident lasted 4d 5h from first report to resolution.
  • It was the 3rd longest of 30 significant outages Zettle by PayPal reported in the 12 months up to it.
  • Zettle by PayPal had reported 9 other partial or major outages in the 90 days before it.
  • 2 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Zettle by PayPal

This issue has been resolved.

Read Zettle by PayPal's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Zettle by PayPal started after this incident, so this report is based on Zettle by PayPal's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Zettle by PayPal's overall reliability

78.1/100

Zettle by PayPal has a reliability score of 78.1/100, with 99.82% effective uptime and 2 incidents over the last 90 days.

Visit Zettle by PayPal ↗

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