Outage report · Partial outage

Zettle by PayPal outage on May 21, 2025

Missing sales in reports

SeverityPartial outage
StartedMay 21, 2025, 07:14UTC
ResolvedMay 29, 2025, 06:29UTC
Duration7d 23h

What happened

Zettle by PayPal reported a partial outage starting May 21, 2025, 07:14 UTC, affecting UK, Sweden, Norway, Denmark, Finland, Netherlands, Germany, France and 4 more. It was marked resolved at May 29, 2025, 06:29 UTC.

  • The incident lasted 7d 23h from first report to resolution.
  • It was the 2nd longest of 30 significant outages Zettle by PayPal reported in the 12 months up to it.
  • Zettle by PayPal had reported 4 other partial or major outages in the 90 days before it.

Latest update from Zettle by PayPal

All transactions, including Gift Card and Invoice payments, have now been added back to the reports. Everything should be up to date and showing correctly again.

Read Zettle by PayPal's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Zettle by PayPal started after this incident, so this report is based on Zettle by PayPal's status page.

Zettle by PayPal's overall reliability

78.1/100

Zettle by PayPal has a reliability score of 78.1/100, with 99.82% effective uptime and 2 incidents over the last 90 days.

Visit Zettle by PayPal ↗

Full Zettle by PayPal reliability report and live status → · Most reliable Zettle by PayPal alternatives →