Live status & reliability report

Zoom Phone status, outages & reliability

#12 of 12 business phone systemsOperational

Zoom Phone is the cloud business phone service from Zoom Communications, the San Jose, California-based video communications company.

Data updated Nov 1, 2026 · score recalculated

Over the last 60 days Zoom Phone had 99.21% effective uptime across 13 status page incidents, resolving them in 1d 1h on average.

51.7/100Reliability scoreVisit Zoom Phone ↗

Is Zoom Phone down right now?

No, Zoom Phone is up and running.

  • Zoom Phone's status page reports all systems operational. Checked .
  • The Zoom Phone page we check is responding. Checked .

Official Zoom Phone status page ↗

Based on 60 days of data (we score the last 90 days once available).

Uptime (90d)99.21%11h 15m weighted downtime
Incidents (90d)132.0 per 30 days
Major / partial outages0
Avg time to resolve1d 1h
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026 – Sep 2, 2026: no dataSep 3, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 99.62% uptime, 1 incident (Degraded performance)Sep 17, 2026 – Sep 23, 2026: no incidentsSep 24, 2026: 98.50% uptime, 1 incident (Degraded performance)Sep 25, 2026: 96.09% uptime, 1 incident (Degraded performance)Sep 26, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 27, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 28, 2026: 88.90% uptime, 1 incident (Degraded performance)Sep 29, 2026 – Nov 1, 2026: no incidents
90 days ago99.218% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Zoom Phone's reliability

  • Since Sep 3, 2026, the earliest date its published history covers, Zoom Phone published 18 incidents on its status page, none of them partial or major outages.
  • Its longest incident on record in that time was “Service Degradation Affecting Customer Using Polycom Devices Going Offline” on Sep 25, 2026, which lasted 3d.
  • The part of Zoom Phone most often affected was Zoom Phone (6 of 18 incidents).
  • Incidents most often began on a Thursday (7 of 18, UTC).
  • Zoom Phone's 90-day uptime of 99.21% is below the average for business phone systems (99.70%).
  • It resolves incidents more slowly than the typical business phone system: 1d 1h on average, against a median of 3h 16m.

Score breakdown

Uptime · 40% weight
43
99.215% effective uptime
Incident frequency · 20% weight
61
2.01 weighted incidents per 30 days
Time to resolve · 20% weight
13
1d 1h average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

036912DecJan ’26FebMarAprMay2 degraded performance incidents2Jun1 degraded performance incident1 informational incident2Jul1 informational incident1Aug3 degraded performance incidents7 informational incidents10Sep3 informational incidents3OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Zoom Phone's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Zoom Phone incident history (last 90 days)

Source: Zoom Phone status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Zoom Phone pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Sign-in pageUp 100%1694 ms
Zoom Phone product pageInconclusive ——

How Zoom Phone compares

Zoom Phone vs Grasshopper

99.21% vs 99.96% uptime

Zoom Phone vs JustCall

99.21% vs 99.96% uptime

Zoom Phone vs CloudTalk

99.21% vs 99.91% uptime

Zoom Phone vs GoTo Connect

99.21% vs 99.87% uptime

Zoom Phone vs Quo (formerly OpenPhone)

99.21% vs 99.83% uptime

Zoom Phone vs net2phone

99.21% vs 99.89% uptime

Most reliable Zoom Phone alternatives →

Zoom Phone status FAQ

Is Zoom Phone down right now?

No, Zoom Phone is up and running. Zoom Phone's status page currently reports all systems operational, and the Zoom Phone page we check every five minutes is responding. This page updates automatically when that changes.

How reliable is Zoom Phone?

Zoom Phone has a reliability score of 51.7 out of 100, ranking #12 of 12 business phone systems. Over the last 90 days it had 99.21% effective uptime.

How often does Zoom Phone have outages?

Zoom Phone published 13 incidents on its status page in the last 90 days (0 partial or major outages) and 18 in the past 12 months.

How long do Zoom Phone outages last?

Zoom Phone resolves incidents in 1d 1h on average. Its longest incident in the past year lasted 3d, on Sep 25, 2026.

Does Zoom Phone have a status page?

Yes. Zoom Phone's official status page is www.zoomstatus.com. We read it every five minutes and keep its full incident history.