Employee Scheduling Software · reliability comparison
7shifts vs Homebase: which is more reliable? (2026)
Homebase is more reliable than 7shifts, scoring 96.9 vs 59.8 out of 100. Over the last 90 days 7shifts reported 3 incidents and Homebase reported 2, with effective uptime of 99.29% and 99.99% respectively. Homebase resolves incidents faster on average (59m).
Data updated Nov 2, 2026 · How we score
| Metric | 7shifts | Homebase |
|---|---|---|
| Reliability score | 59.8 | 96.9 |
| Rank (employee scheduling apps) | #10 | #5 |
| Uptime (90 days) | 99.29% | 99.99% |
| Incidents (90 days) | 3 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 16h 55m | 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where 7shifts and Homebase differ
- 7shifts reported 50% more incidents than Homebase over the last 90 days (3 vs 2).
- 7shifts had 1 partial or major outage, compared with 0 for Homebase.
- Homebase fixes problems faster: 59m on average, against 16h 55m for 7shifts (17.3× quicker).
- 7shifts's longest outage on record lasted 1d (Jul 1, 2026); Homebase's lasted 23m (May 11, 2026).
90-day uptime
7shifts
Homebase
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent 7shifts incidents
- MaintenanceOct 23, 2026 · ongoing
We will be performing planned database maintenance impacting 7shifts payroll only
Affected: 7shifts Payroll
- Degraded performanceOct 7, 2026 · resolved in 21m
Delays in schedule data updating
Affected: App
- Degraded performanceOct 3, 2026 · resolved in 1d 4h
Delayed sales and labor integration data
Affected: Revel, Toast, SpotOn, Square, Touchbistro, Qu POS
- MaintenanceSep 14, 2026 · ongoing
Affected: ADP, SpotOn, Square, Touchbistro, Aloha, Revel +14 more
- Partial outageAug 31, 2026 · resolved in 21h 30m
Login Unavailable for Some Usersofficial update ↗
Affected: App, Android App, iOS App
Recent Homebase incidents
- Degraded performanceOct 1, 2026 · resolved in 59m
Affected: Hiring, Messaging, Cash Out, Payroll, Scheduling, Timesheets & Time Clock +2 more
- InformationalAug 25, 2026 · resolved in 17m
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →