Employee Scheduling Software · 2026 reliability ranking
Most Reliable Employee Scheduling Software (2026)
We ranked 14 employee scheduling apps by real-world reliability over the last 90 days, using 15 status page incidents and our own around-the-clock uptime checks. Shift-based businesses use scheduling apps to publish rotas, swap shifts and run the time clock, so an outage can leave staff unsure when to show up and unable to clock in or out. Missed punches then have to be fixed by hand before payroll, and gaps in coverage show up as understaffed shifts or overtime. Because many of these apps also feed hours into payroll and POS systems, a failure can delay pay runs as well as the day's schedule.
Last updated Nov 1, 2026 · How we score
| # | Vendor | Score | Uptime (90d) |
|---|---|---|---|
| 1 | Buddy PunchBuddy Punch is a time clock, employee scheduling and timesheet app for small businesses. | 100.0 | 100% |
| 2 | ConnecteamConnecteam is a mobile-first employee management app covering scheduling, time clock, task management and team chat. | 100.0 | 100% |
| 3 | QuickBooks TimeQuickBooks Time, formerly TSheets, is Intuit's time tracking and employee scheduling app. | 100.0 | 100% |
| 4 | ShiftboardShiftboard is a Seattle-founded scheduling platform for large hourly and shift-based workforces, now part of UKG. | 100.0 | 100% |
| 5 | HomebaseHomebase is a San Francisco-based scheduling, time clock, team messaging and payroll app for hourly teams. | 96.9 | 99.99% |
| 6 | AgendrixAgendrix is a Sherbrooke, Quebec-based employee scheduling, time clock and HR app. | 96.6 | 99.99% |
| 7 | DeputyDeputy is a Sydney-founded workforce management app for shift scheduling, time and attendance and labor compliance. | 95.5 | 99.98% |
| 8 | SlingSling is an employee scheduling, time clock and team messaging app owned by Toast, Inc. | 94.5 | 99.97% |
| 9 | PlandayPlanday is a Copenhagen-based employee scheduling and workforce management app owned by Xero. | 94.0 | 99.97% |
| 10 | 7shifts7shifts is a Saskatoon-based employee scheduling, time clock and team management app for restaurants. | 59.8 | 99.29% |
Employee Scheduling Software reliability at a glance
- Across the 10 ranked employee scheduling apps, average 90-day uptime is 99.92%. Reliability scores range from 100.0 (Buddy Punch) to 59.8 (7shifts).
- Together they published 15 incidents in the last 90 days, 3 of them partial or major outages.
- Buddy Punch, Connecteam, QuickBooks Time, Shiftboard reported no incidents at all in that time.
- The typical vendor takes 1h 12m to resolve an incident. Deputy is fastest, at 52m on average.
What to check before you choose a employee scheduling app
- Clock-in at shift start matters most. Look for incidents in the morning hours when most shifts begin.
- Ask whether kiosk and mobile clock-ins work offline and sync later.
- Check the payroll export or integration: a failed export means a manual payroll run.
- Push notifications for shift changes fail quietly. Check incidents affecting notifications.
90-day uptime history
Each bar is one day. Hover a bar for that day's uptime and incidents.
1. Buddy Punch
100% uptime · 0 incidents · avg resolve —2. Connecteam
100% uptime · 0 incidents · avg resolve —3. QuickBooks Time
100% uptime · 0 incidents · avg resolve —4. Shiftboard
100% uptime · 0 incidents · avg resolve —5. Homebase
99.99% uptime · 2 incidents · avg resolve 59m6. Agendrix
99.99% uptime · 1 incidents · avg resolve 1h 25m7. Deputy
99.98% uptime · 3 incidents · avg resolve 52m8. Sling
99.97% uptime · 2 incidents · avg resolve 1h 53m9. Planday
99.97% uptime · 4 incidents · avg resolve 54m10. 7shifts
99.29% uptime · 3 incidents · avg resolve 16h 55m- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Being tracked (not ranked yet)
These vendors join the ranking once we have enough evidence: at least 14 days of data, and for vendors with a quiet status page (silent for a year, or for 90 days while their competitors report several incidents), 30 days of our own independent monitoring.
- When I Work · quiet status page, awaiting our own monitoring
- Workforce.com · quiet status page, awaiting our own monitoring
- ZoomShift · quiet status page, awaiting our own monitoring
- Clockify
Recent Employee Scheduling Software incidents
Affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, Open API +1 more
Affected: Sling by Toast Scheduling
Affected: Cloudflare Montréal, QC, Canada - (YUL)
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
Delays in schedule data updating
Affected: App
Delayed sales and labor integration data
Affected: Revel, Toast, SpotOn, Square, Touchbistro, Qu POS
Head-to-head comparisons
- Buddy Punch vs Connecteam reliability
- Buddy Punch vs QuickBooks Time reliability
- Buddy Punch vs Shiftboard reliability
- Buddy Punch vs Homebase reliability
- Connecteam vs QuickBooks Time reliability
- Connecteam vs Shiftboard reliability
- Connecteam vs Homebase reliability
- QuickBooks Time vs Shiftboard reliability
- QuickBooks Time vs Homebase reliability
- Shiftboard vs Homebase reliability
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Frequently asked questions
What is the most reliable employee scheduling app?
Based on the last 90 days of data, Buddy Punch is the most reliable employee scheduling app we track, with a reliability score of 100.0/100 and 100% uptime.
How do you measure employee scheduling app reliability?
We poll each vendor's public status page every few minutes, record every incident, and run our own uptime checks against each vendor's login and customer-facing pages. Uptime (40%), incident frequency (20%), average time to resolve (20%) and transparency (20%) combine into one score out of 100.
How often are these rankings updated?
Continuously. Status pages and uptime checks run every five minutes and scores are recalculated several times an hour.
Can vendors pay to rank higher?
No. Sponsored placements are clearly labelled, shown separately from the rankings and never change a vendor's score.