Video Conferencing · reliability comparison
8x8 Jitsi as a Service (JaaS) vs GoTo Meeting: which is more reliable? (2026)
GoTo Meeting is more reliable than 8x8 Jitsi as a Service (JaaS), scoring 92.1 vs 90.0 out of 100. Over the last 90 days 8x8 Jitsi as a Service (JaaS) reported 0 incidents and GoTo Meeting reported 3, with effective uptime of 100% and 99.94% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | 8x8 Jitsi as a Service (JaaS) | GoTo Meeting |
|---|---|---|
| Reliability score | 90.0 | 92.1 |
| Rank (video conferencing platforms) | — | #4 |
| Uptime (90 days) | 100% | 99.94% |
| Incidents (90 days) | 0 | 3 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | — | 48m |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where 8x8 Jitsi as a Service (JaaS) and GoTo Meeting differ
- 8x8 Jitsi as a Service (JaaS) reported no incidents in the last 90 days, while GoTo Meeting reported 3.
- GoTo Meeting had 3 partial or major outages, compared with 0 for 8x8 Jitsi as a Service (JaaS).
90-day uptime
8x8 Jitsi as a Service (JaaS)
GoTo Meeting
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent 8x8 Jitsi as a Service (JaaS) incidents
No incidents reported by 8x8 Jitsi as a Service (JaaS) in the last 90 days.
Recent GoTo Meeting incidents
- Partial outageSep 29, 2026 · resolved in 32m
GoTo Meeting, Webinar or Training - Webcam or screen share issues
Affected: GoTo Meeting, GoTo Webinar, GoTo Training
- Partial outageSep 8, 2026 · resolved in 52m
Affected: Contact Center, GoTo Meeting, Rescue, Customer Engagement, VoIP Calls - GoTo Connect Web, GoTo Webinar +14 more
- Partial outageSep 4, 2026 · resolved in 1h 1m
Emails not being delivered to customers
Affected: GoTo Meeting, Rescue, Pro/Central, GoTo Webinar, Helpdesk, GoToMyPC +3 more
Other video conferencing platforms to consider
- Google Meet · #1 · 100% uptime
- Livestorm · #2 · 99.99% uptime
- Whereby · #3 · 99.95% uptime
- RingCentral Video · #5 · 100% uptime
See the full most reliable video conferencing platforms ranking →