Video Conferencing · 2026 reliability ranking
Most Reliable Video Conferencing Platforms (2026)
We ranked 12 video conferencing platforms by real-world reliability over the last 90 days, using 31 status page incidents and our own around-the-clock uptime checks. When a video conferencing platform goes down, sales calls, client reviews and job interviews either get cancelled or move to a phone line at the last minute. For a small business the cost is lost meetings and lost trust: a prospect who can't join a demo may not book another one. Joining, audio, screen sharing and recording all depend on the vendor's cloud, so its incident history is worth checking before you standardise on one.
Last updated Nov 1, 2026 · How we score
| # | Vendor | Score | Uptime (90d) |
|---|---|---|---|
| 1 | Google MeetGoogle Meet is the video meeting service included in Google Workspace.Visit site ↗ | 100.0 | 100% |
| 2 | LivestormLivestorm is a browser-based video meeting and webinar platform from a company based in Paris, France.Visit site ↗ | 98.1 | 99.99% |
| 3 | WherebyWhereby is a browser-based video meeting service and embeddable video API from a company based in Oslo, Norway.Visit site ↗ | 93.8 | 99.95% |
| 4 | GoTo MeetingGoTo Meeting is the video meeting service from GoTo (formerly LogMeIn), based in Boston, Massachusetts.Visit site ↗ | 92.1 | 99.94% |
| 5 | RingCentral VideoRingCentral Video is the video meeting service from RingCentral, the Belmont, California-based cloud communications company.Visit site ↗ | 88.4 | 100% |
| 6 | Zoom MeetingsZoom Meetings is the video meeting service from Zoom Communications, based in San Jose, California.Visit site ↗ | 66.9 | 99.61% |
| 7 | Webex MeetingsWebex Meetings is the video meeting service from Cisco Webex.Visit site ↗ | 57.1 | 99.37% |
| 8 | PexipPexip is a Norwegian video conferencing company whose cloud service hosts virtual meeting rooms and connects SIP and H.323 room systems to Microsoft Teams and Google Meet.Visit site ↗ | 50.8 | 98.83% |
Video Conferencing reliability at a glance
- Across the 8 ranked video conferencing platforms, average 90-day uptime is 99.71%. Reliability scores range from 100.0 (Google Meet) to 50.8 (Pexip).
- Together they published 31 incidents in the last 90 days, 6 of them partial or major outages.
- Google Meet reported no incidents at all in that time.
- The typical vendor takes 5h 8m to resolve an incident. Livestorm is fastest, at 33m on average.
- Zoom Meetings reported the most incidents (14 in 90 days).
What to check before you choose a video conferencing platform
- Look at which components fail most often. Joining meetings, audio and screen sharing matter far more than recording, transcription or AI summaries.
- Check whether guests can join from a browser and by phone dial-in. A fallback join path turns an app or login outage into an inconvenience instead of a cancelled meeting.
- Check when incidents happen against your working hours. A regional outage during your business day hurts far more than one overnight.
- Subscribe to the vendor's status page and keep a backup meeting link from a second provider for the calls you can't afford to lose.
90-day uptime history
Each bar is one day. Hover a bar for that day's uptime and incidents.
1. Google Meet
100% uptime · 0 incidents · avg resolve —2. Livestorm
99.99% uptime · 1 incidents · avg resolve 33m3. Whereby
99.95% uptime · 3 incidents · avg resolve 54m4. GoTo Meeting
99.94% uptime · 3 incidents · avg resolve 48m5. RingCentral Video
100% uptime · 2 incidents · avg resolve —6. Zoom Meetings
99.61% uptime · 14 incidents · avg resolve 9h 21m7. Webex Meetings
99.37% uptime · 3 incidents · avg resolve 1d 3h8. Pexip
98.83% uptime · 5 incidents · avg resolve 1d 9h- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Being tracked (not ranked yet)
These vendors join the ranking once we have enough evidence: at least 14 days of data, and for vendors with a quiet status page (silent for a year, or for 90 days while their competitors report several incidents), 30 days of our own independent monitoring.
- Dialpad Meetings · quiet status page, awaiting our own monitoring
- Microsoft Teams · quiet status page, awaiting our own monitoring
- Zoho Meeting · quiet status page, awaiting our own monitoring
- 8x8 Jitsi as a Service (JaaS)
Recent Video Conferencing incidents
Unexpected disconnections for SIP calls over TCP
Affected: Connect for Microsoft Teams Meetings, Connect for Google Meet Meetings, Virtual Meeting Room (VMR) Service
Gateway and Solutions: Some users may be unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT)official update ↗
Service Degradation Affecting Multiple Zoom Services
Affected: Zoom Meetings, Zoom Chat, Zoom Contact Center, ZoomMate
Service Degradation Affecting Zoom Meetings Services in the US.
Affected: Zoom Meetings
Service degradation affecting Zoom Meeting API in US region
Affected: Zoom Meetings, Zoom Webinars
Affected: Video
Head-to-head comparisons
- Google Meet vs Livestorm reliability
- Google Meet vs Whereby reliability
- Google Meet vs GoTo Meeting reliability
- Google Meet vs RingCentral Video reliability
- Livestorm vs Whereby reliability
- Livestorm vs GoTo Meeting reliability
- Livestorm vs RingCentral Video reliability
- Whereby vs GoTo Meeting reliability
- Whereby vs RingCentral Video reliability
- GoTo Meeting vs RingCentral Video reliability
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Frequently asked questions
What is the most reliable video conferencing platform?
Based on the last 90 days of data, Google Meet is the most reliable video conferencing platform we track, with a reliability score of 100.0/100 and 100% uptime.
How do you measure video conferencing platform reliability?
We poll each vendor's public status page every few minutes, record every incident, and run our own uptime checks against each vendor's login and customer-facing pages. Uptime (40%), incident frequency (20%), average time to resolve (20%) and transparency (20%) combine into one score out of 100.
How often are these rankings updated?
Continuously. Status pages and uptime checks run every five minutes and scores are recalculated several times an hour.
Can vendors pay to rank higher?
No. Sponsored placements are clearly labelled, shown separately from the rankings and never change a vendor's score.