E-Signature Software · reliability comparison
Adobe Acrobat Sign vs PandaDoc: which is more reliable? (2026)
PandaDoc is more reliable than Adobe Acrobat Sign, scoring 89.0 vs 61.6 out of 100. Over the last 90 days Adobe Acrobat Sign reported 16 incidents and PandaDoc reported 3, with effective uptime of 99.28% and 99.88% respectively. PandaDoc resolves incidents faster on average (2h 33m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Adobe Acrobat Sign | PandaDoc |
|---|---|---|
| Reliability score | 61.6 | 89.0 |
| Rank (e-signature tools) | #10 | #7 |
| Uptime (90 days) | 99.28% | 99.88% |
| Incidents (90 days) | 16 | 3 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 4h | 2h 33m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Adobe Acrobat Sign and PandaDoc differ
- Adobe Acrobat Sign reported 5.3× as many incidents as PandaDoc over the last 90 days (16 vs 3).
- Adobe Acrobat Sign had 2 partial or major outages, compared with 1 for PandaDoc.
- PandaDoc fixes problems faster: 2h 33m on average, against 4h for Adobe Acrobat Sign.
- Adobe Acrobat Sign's longest outage on record lasted 1d 4h (Sep 17, 2026); PandaDoc's lasted 4h 39m (Aug 20, 2026).
90-day uptime
Adobe Acrobat Sign
PandaDoc
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Adobe Acrobat Sign incidents
- Degraded performanceNov 1, 2026 · resolved in 28m
- Degraded performanceOct 27, 2026 · resolved (duration not published)
- Degraded performanceOct 27, 2026 · resolved in 12m
- Degraded performanceOct 27, 2026 · resolved in 3h 24m
- Degraded performanceOct 25, 2026 · resolved in 1m
- Degraded performanceOct 21, 2026 · resolved in <1m
Recent PandaDoc incidents
- InformationalSep 7, 2026 · resolved in 13h 26m
Affected: Creating and editing documents, Sending documents, Uploading documents, API, Downloading documents
- Degraded performanceSep 1, 2026 · resolved in 27m
Inline fields may not work in the recipient view
Affected: Public (recipient) view, Public (recipient) view
- Partial outageAug 20, 2026 · resolved in 4h 39m
Some users experience issues with creation and viewing of documentsofficial update ↗
Affected: Creating and editing documents, Sending documents, Uploading documents