SMS & Voice APIs · reliability comparison
Africa's Talking vs Plivo: which is more reliable? (2026)
Plivo is more reliable than Africa's Talking, scoring 99.6 vs 78.7 out of 100. Over the last 90 days Africa's Talking reported 5 incidents and Plivo reported 1, with effective uptime of 99.80% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Africa's Talking | Plivo |
|---|---|---|
| Reliability score | 78.7 | 99.6 |
| Rank (SMS & voice APIs) | #5 | #1 |
| Uptime (90 days) | 99.80% | 100% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 6h 12m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Africa's Talking and Plivo differ
- Africa's Talking reported 5× as many incidents as Plivo over the last 90 days (5 vs 1).
- Africa's Talking had 3 partial or major outages, compared with 0 for Plivo.
- Africa's Talking's longest outage on record lasted 7h 2m (Feb 17, 2026); Plivo's lasted 2h 10m (Jul 11, 2026).
90-day uptime
Africa's Talking
Plivo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Africa's Talking incidents
- Partial outageSep 24, 2026 · resolved in 25m
Affected: Bulk, Airtime, USSD
- Degraded performanceSep 13, 2026 · resolved in 23h 21m
Affected: Voice
- Partial outageSep 4, 2026 · resolved in 24m
Affected: Bulk, Airtime, USSD
- Partial outageAug 27, 2026 · resolved in 40m
Outage on Outgoing SMS Requests
Affected: Bulk
- InformationalAug 7, 2026 · resolved in 7h 56m
Voice Service Down Time in Tanzania
Affected: Voice
Recent Plivo incidents
- InformationalAug 25, 2026 · resolved in 6h 51m
Voice Call Webhook Delivery Degradation
Affected: REST APIs and XML, PSTN Calls
Other SMS & voice APIs to consider
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime
- Infobip · #6 · 99.73% uptime