Live status & reliability report
Infobip status, outages & reliability
Infobip is a Croatia-based cloud communications platform offering SMS, voice, WhatsApp, email and customer engagement APIs.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Infobip had 99.73% effective uptime across 25 status page incidents (10 partial or major outages), resolving them in 39m on average.
Is Infobip down right now?
No, Infobip is up and running.
- Infobip's status page reports all systems operational. Checked .
- All 3 Infobip pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Infobip's reliability
- Since Jul 15, 2026, the earliest date its published history covers, Infobip published 28 incidents on its status page, 12 of them partial or major outages.
- Its longest outage on record in that time was “Global (Europe) - Whitelabel Portal and traffic processing degradation” on Aug 15, 2026, which lasted 2h 9m.
- The part of Infobip most often affected was Global (Europe) (18 of 28 incidents).
- Incidents most often began on a Wednesday (7 of 28, UTC).
- Infobip's 90-day uptime of 99.73% is above the average for SMS & voice APIs (98.58%).
- It resolves incidents faster than the typical SMS & voice API: 39m on average, against a median of 5h 38m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Infobip's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Infobip incident history (last 90 days)
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
- Partial outageOct 19, 2026 · resolved in 1h 38m
Smpp System down For Accounts Located In The Us Infrastructure.
Affected: United States, United States
- Partial outageOct 19, 2026 · resolved in <1m
EU Region-locked - Multiple Service Degradation
Affected: EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked, EU Region-locked
- Degraded performanceOct 7, 2026 · resolved in 1h 25m
Multiple Locations - Degradation Of SaaS, CPaaS and Broadcast Services
Affected: Global (Europe), Global (Europe), Global (Europe), Brazil, Brazil, EU Region-locked +61 more
- Degraded performanceOct 1, 2026 · resolved in <1m
Multiple Locations - Portal Payments Service Degradation
Affected: Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Mexico +6 more
- Major outageSep 25, 2026 · resolved in 13m
Multiple Locations - Multiple services degradation
Affected: Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe), EU Region-locked +24 more
- Partial outageSep 15, 2026 · resolved in 27m
Multiple Locations - Customer Portal service degradation
Affected: EU Region-locked, EU Region-locked
- Degraded performanceSep 9, 2026 · resolved in <1m
Global (Europe) - WhatsApp Template creation issues
Affected: Global (Europe)
- Partial outageSep 8, 2026 · resolved in 21m
Multiple Locations - Customer Portal login degradation
Affected: Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Qatar +2 more
- InformationalSep 2, 2026 · resolved in <1m
Global (Europe) - Customer Portal Degradation for Self-Service accounts
Affected: Global (Europe)
- Degraded performanceAug 28, 2026 · resolved in 48m
Global (Europe) - Delays in processing SEEN delivery reports
Affected: Global (Europe), Global (Europe), Global (Europe), Global (Europe)
- Major outageAug 26, 2026 · resolved in 1h 15m
Global (Europe) - Customer Portal and HTTP API Degradationofficial update ↗
Affected: Global (Europe), Global (Europe)
- Degraded performanceAug 26, 2026 · resolved in 17m
Global (Europe) - Bulk Message Scheduling Service Degradation
Affected: Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe) +10 more
- Degraded performanceAug 24, 2026 · resolved in 13m
Great Britain - Delayed seen reports
Affected: Great Britain, Great Britain, Great Britain, Great Britain
- Degraded performanceAug 20, 2026 · resolved in 9m
Global (Europe) - Customer Portal Homepage Degradation
Affected: Global (Europe)
- Degraded performanceAug 20, 2026 · resolved in 1h 16m
Global (Europe) - Customer Portal Degradation
Affected: Global (Europe)
- Degraded performanceAug 15, 2026 · resolved in 1h 7m
- Partial outageAug 15, 2026 · resolved in 2h 9m
Global (Europe) - Whitelabel Portal and traffic processing degradationofficial update ↗
Affected: Global (Europe), Global (Europe), Global (Europe), Global (Europe)
- Partial outageAug 10, 2026 · resolved in 50m
Global (Europe) - Multiple services degradation
Affected: Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe), Global (Europe) +2 more
- Partial outageAug 10, 2026 · resolved in 13m
Source: Infobip status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Infobip pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Homepage | Up | 100% | 1213 ms |
| Portal login | Up | 100% | 322 ms |
| API host | Up | 100% | 177 ms |
How Infobip compares
Infobip status FAQ
Is Infobip down right now?
No, Infobip is up and running. Infobip's status page currently reports all systems operational, and all 3 of the Infobip pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Infobip?
Infobip has a reliability score of 73.1 out of 100, ranking #6 of 12 SMS & voice APIs. Over the last 90 days it had 99.73% effective uptime.
How often does Infobip have outages?
Infobip published 25 incidents on its status page in the last 90 days (10 partial or major outages) and 28 in the past 12 months.
How long do Infobip outages last?
Infobip resolves incidents in 39m on average. Its longest outage in the past year lasted 2h 9m, on Aug 15, 2026.
Does Infobip have a status page?
Yes. Infobip's official status page is status.infobip.com. We read it every five minutes and keep its full incident history.