Auto Repair Shop Software · reliability comparison

ARI vs NAPA TRACS: which is more reliable? (2026)

ARI and NAPA TRACS are effectively tied on reliability (40.0 vs 40.0). Over the last 90 days ARI reported 0 incidents and NAPA TRACS reported 0, with effective uptime of 92.98% and 92.74% respectively.

Data updated Nov 2, 2026 · How we score

ARI

40.0/100

No public status page

Visit ARI ↗

NAPA TRACS

40.0/100

No public status page

Visit NAPA TRACS ↗
VS
MetricARINAPA TRACS
Reliability score40.040.0
Rank (auto repair shop management systems)——
Uptime (90 days)92.98%92.74%
Incidents (90 days)00
Partial / major outages00
Avg time to resolve——
Outages we detected65
Transparency score0/1000/100

Where ARI and NAPA TRACS differ

  • Our own probes detected 6 outages at ARI and 5 at NAPA TRACS, of which 0 and 0 respectively were acknowledged on their status pages.

90-day uptime

ARI

Aug 5, 2026 – Oct 31, 2026: no dataNov 1, 2026: 95.41% uptime (Outage detected by our probes)Nov 2, 2026: 87.37% uptime (Outage detected by our probes)
90 days ago91.397% average daily uptimeToday

NAPA TRACS

Aug 5, 2026 – Oct 31, 2026: no dataNov 1, 2026: 96.21% uptime (Outage detected by our probes)Nov 2, 2026: 81.97% uptime (Outage detected by our probes)
90 days ago89.095% average daily uptimeToday

Recent ARI incidents

No incidents reported by ARI in the last 90 days.

Full ARI reliability report →

Recent NAPA TRACS incidents

No incidents reported by NAPA TRACS in the last 90 days.

Full NAPA TRACS reliability report →

Other auto repair shop management systems to consider

See the full most reliable auto repair shop software ranking →