CRM Software · reliability comparison
Attio vs Freshsales: which is more reliable? (2026)
Freshsales is more reliable than Attio, scoring 83.1 vs 57.9 out of 100. Over the last 90 days Attio reported 4 incidents and Freshsales reported 8, with effective uptime of 99.38% and 99.83% respectively. Freshsales resolves incidents faster on average (2h 50m).
Data updated Nov 1, 2026 · How we score
| Metric | Attio | Freshsales |
|---|---|---|
| Reliability score | 57.9 | 83.1 |
| Rank (CRMs) | #8 | #6 |
| Uptime (90 days) | 99.38% | 99.83% |
| Incidents (90 days) | 4 | 8 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 23h 45m | 2h 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Attio and Freshsales differ
- Freshsales reported 2× as many incidents as Attio over the last 90 days (8 vs 4).
- Freshsales fixes problems faster: 2h 50m on average, against 23h 45m for Attio (8.4× quicker).
- Attio's longest outage on record lasted 1d 23h (Jul 21, 2026); Freshsales's lasted 3d (Mar 2, 2026).
90-day uptime
Attio
Freshsales
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Attio incidents
- Degraded performanceOct 6, 2026 · resolved in 5d 9h
Delays processing bulk record deletions
Affected: Background Tasks
- Degraded performanceOct 6, 2026 · resolved in 17h 18m
Delays processing formula attribute invalidations
Affected: Background Tasks
- Degraded performanceSep 28, 2026 · resolved in 4h 4m
Affected: Attio Cloud
- Partial outageSep 8, 2026 · resolved in 1h 37m
Affected: Attio Cloud, Attio Web Client
Recent Freshsales incidents
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
- Degraded performanceOct 19, 2026 · resolved in 1h 6m
- Degraded performanceOct 15, 2026 · resolved in 2h 52m
- MaintenanceOct 11, 2026 · resolved in 1h
- MaintenanceSep 27, 2026 · resolved in 1h
- MaintenanceSep 20, 2026 · resolved in 1h
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime