SMS & Voice APIs · reliability comparison

AWS End User Messaging vs Infobip: which is more reliable? (2026)

AWS End User Messaging is more reliable than Infobip, scoring 100.0 vs 73.1 out of 100. Over the last 90 days AWS End User Messaging reported 0 incidents and Infobip reported 25, with effective uptime of 100% and 99.73% respectively.

Data updated Nov 1, 2026 · How we score

MetricAWS End User MessagingInfobip
Reliability score100.073.1
Rank (SMS & voice APIs)—#6
Uptime (90 days)100%99.73%
Incidents (90 days)025
Partial / major outages010
Avg time to resolve—39m
Outages we detected00
Transparency score100/100100/100

Where AWS End User Messaging and Infobip differ

  • AWS End User Messaging reported no incidents in the last 90 days, while Infobip reported 25.
  • Infobip had 10 partial or major outages, compared with 0 for AWS End User Messaging.

90-day uptime

AWS End User Messaging

Aug 4, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday

Infobip

Aug 4, 2026 – Aug 9, 2026: no incidentsAug 10, 2026: 97.82% uptime, 2 incidents (Partial outage)Aug 11, 2026 – Aug 14, 2026: no incidentsAug 15, 2026: 94.80% uptime, 2 incidents (Partial outage)Aug 16, 2026 – Aug 19, 2026: no incidentsAug 20, 2026: 99.10% uptime, 2 incidents (Degraded performance)Aug 21, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.86% uptime, 1 incident (Degraded performance)Aug 25, 2026: no incidentsAug 26, 2026: 94.64% uptime, 2 incidents (Major outage)Aug 27, 2026: no incidentsAug 28, 2026: 99.50% uptime, 1 incident (Degraded performance)Aug 29, 2026 – Sep 7, 2026: no incidentsSep 8, 2026: 99.25% uptime, 1 incident (Partial outage)Sep 9, 2026: 99.99% uptime, 1 incident (Degraded performance)Sep 10, 2026 – Sep 14, 2026: no incidentsSep 15, 2026: 99.07% uptime, 1 incident (Partial outage)Sep 16, 2026 – Sep 24, 2026: no incidentsSep 25, 2026: 99.11% uptime, 1 incident (Major outage)Sep 26, 2026 – Sep 30, 2026: no incidentsOct 1, 2026: 99.99% uptime, 1 incident (Degraded performance)Oct 2, 2026 – Oct 6, 2026: no incidentsOct 7, 2026: 99.11% uptime, 1 incident (Degraded performance)Oct 8, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 98.00% uptime, 2 incidents (Partial outage)Oct 20, 2026: 98.41% uptime, 2 incidents (Partial outage)Oct 21, 2026: no incidentsOct 22, 2026: 99.20% uptime, 1 incident (Degraded performance)Oct 23, 2026: 98.71% uptime, 2 incidents (Partial outage)Oct 24, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 99.71% uptime, 1 incident (Degraded performance)Oct 29, 2026 – Oct 30, 2026: no incidentsOct 31, 2026: 99.91% uptime, 1 incident (Degraded performance)Nov 1, 2026: no incidents
90 days ago99.736% average daily uptimeToday

Recent AWS End User Messaging incidents

No incidents reported by AWS End User Messaging in the last 90 days.

Full AWS End User Messaging reliability report →

Recent Infobip incidents

Full Infobip reliability report →

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