SMS & Voice APIs · reliability comparison
AWS End User Messaging vs Infobip: which is more reliable? (2026)
AWS End User Messaging is more reliable than Infobip, scoring 100.0 vs 73.1 out of 100. Over the last 90 days AWS End User Messaging reported 0 incidents and Infobip reported 25, with effective uptime of 100% and 99.73% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | AWS End User Messaging | Infobip |
|---|---|---|
| Reliability score | 100.0 | 73.1 |
| Rank (SMS & voice APIs) | — | #6 |
| Uptime (90 days) | 100% | 99.73% |
| Incidents (90 days) | 0 | 25 |
| Partial / major outages | 0 | 10 |
| Avg time to resolve | — | 39m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where AWS End User Messaging and Infobip differ
- AWS End User Messaging reported no incidents in the last 90 days, while Infobip reported 25.
- Infobip had 10 partial or major outages, compared with 0 for AWS End User Messaging.
90-day uptime
AWS End User Messaging
Infobip
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent AWS End User Messaging incidents
No incidents reported by AWS End User Messaging in the last 90 days.
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime