SMS & Voice APIs · reliability comparison

Bandwidth vs Twilio: which is more reliable? (2026)

Bandwidth is more reliable than Twilio, scoring 33.7 vs 30.6 out of 100. Over the last 90 days Bandwidth reported 67 incidents and Twilio reported 100, with effective uptime of 97.18% and 96.04% respectively. Bandwidth resolves incidents faster on average (5h 38m).

Data updated Nov 1, 2026 · How we score

Bandwidth

33.7/100

Operational

Visit Bandwidth ↗

Twilio

30.6/100

Degraded

Visit Twilio ↗
VS
MetricBandwidthTwilio
Reliability score33.730.6
Rank (SMS & voice APIs)#9#10
Uptime (90 days)97.18%96.04%
Incidents (90 days)67100
Partial / major outages140
Avg time to resolve5h 38m8h 16m
Outages we detected00
Transparency score100/100100/100

Where Bandwidth and Twilio differ

  • Twilio reported 49% more incidents than Bandwidth over the last 90 days (100 vs 67).
  • Bandwidth had 14 partial or major outages, compared with 0 for Twilio.
  • Bandwidth fixes problems faster: 5h 38m on average, against 8h 16m for Twilio.
  • Bandwidth's longest outage on record lasted 15h 12m (Oct 20, 2026); Twilio's lasted 3d (Sep 4, 2026).

90-day uptime

Bandwidth

Aug 4, 2026: 93.90% uptime, 1 incident (Degraded performance)Aug 5, 2026: 95.72% uptime, 1 incident (Degraded performance)Aug 6, 2026: no incidentsAug 7, 2026: 94.75% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 10, 2026: no incidentsAug 11, 2026: 87.27% uptime, 3 incidents (Degraded performance)Aug 12, 2026: 97.18% uptime, 1 incident (Degraded performance)Aug 13, 2026: no incidentsAug 14, 2026: 96.25% uptime, 3 incidents (Degraded performance)Aug 15, 2026 – Aug 16, 2026: no incidentsAug 17, 2026: 86.31% uptime, 2 incidents (Partial outage)Aug 18, 2026: 96.13% uptime, 1 incident (Degraded performance)Aug 19, 2026: no incidentsAug 20, 2026: 83.65% uptime, 2 incidents (Partial outage)Aug 21, 2026: 99.25% uptime, 1 incident (Degraded performance)Aug 22, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 97.38% uptime, 1 incident (Degraded performance)Aug 25, 2026: 91.66% uptime, 1 incident (Major outage)Aug 26, 2026 – Aug 31, 2026: no incidentsSep 1, 2026: 93.60% uptime, 2 incidents (Major outage)Sep 2, 2026: 94.30% uptime, 2 incidents (Degraded performance)Sep 3, 2026: 88.81% uptime, 2 incidents (Degraded performance)Sep 4, 2026 – Sep 7, 2026: no incidentsSep 8, 2026: 81.38% uptime, 2 incidents (Major outage)Sep 9, 2026 – Sep 10, 2026: no incidentsSep 11, 2026: 99.48% uptime, 1 incident (Degraded performance)Sep 12, 2026 – Sep 13, 2026: no incidentsSep 14, 2026: 95.27% uptime, 2 incidents (Degraded performance)Sep 15, 2026: 96.33% uptime, 2 incidents (Degraded performance)Sep 16, 2026 – Sep 22, 2026: no incidentsSep 23, 2026: 91.80% uptime, 2 incidents (Partial outage)Sep 24, 2026 – Oct 1, 2026: no incidentsOct 2, 2026: 78.36% uptime, 2 incidents (Partial outage)Oct 3, 2026 – Oct 5, 2026: no incidentsOct 6, 2026: 87.25% uptime, 3 incidents (Partial outage)Oct 7, 2026: 97.08% uptime, 5 incidents (Degraded performance)Oct 8, 2026: 98.07% uptime, 2 incidents (Degraded performance)Oct 9, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 95.62% uptime, 1 incident (Degraded performance)Oct 20, 2026: 91.80% uptime, 3 incidents (Partial outage)Oct 21, 2026: 69.98% uptime, 2 incidents (Partial outage)Oct 22, 2026: 76.36% uptime, 4 incidents (Partial outage)Oct 23, 2026: 98.27% uptime, 1 incident (Degraded performance)Oct 24, 2026 – Oct 25, 2026: no incidentsOct 26, 2026: 98.34% uptime, 1 incident (Degraded performance)Oct 27, 2026 – Oct 28, 2026: no incidentsOct 29, 2026: 94.69% uptime, 1 incident (Partial outage)Oct 30, 2026 – Nov 1, 2026: no incidents
90 days ago97.182% average daily uptimeToday

Twilio

Aug 4, 2026: 95.46% uptime, 2 incidents (Degraded performance)Aug 5, 2026: 85.00% uptime, 2 incidents (Degraded performance)Aug 6, 2026: 85.00% uptime, 4 incidents (Degraded performance)Aug 7, 2026: 85.00% uptime, 2 incidents (Degraded performance)Aug 8, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 9, 2026: 87.31% uptime, 2 incidents (Degraded performance)Aug 10, 2026: 98.01% uptime, 1 incident (Degraded performance)Aug 11, 2026: 94.32% uptime, 1 incident (Degraded performance)Aug 12, 2026: 93.08% uptime, 4 incidents (Degraded performance)Aug 13, 2026: 96.50% uptime, 1 incident (Degraded performance)Aug 14, 2026: no incidentsAug 15, 2026: 86.82% uptime, 2 incidents (Degraded performance)Aug 16, 2026: 93.93% uptime, 3 incidents (Degraded performance)Aug 17, 2026: 85.00% uptime, 4 incidents (Degraded performance)Aug 18, 2026: 93.54% uptime, 3 incidents (Degraded performance)Aug 19, 2026: 98.58% uptime, 1 incident (Degraded performance)Aug 20, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.88% uptime, 1 incident (Degraded performance)Aug 25, 2026: 96.85% uptime, 3 incidents (Degraded performance)Aug 26, 2026: 96.52% uptime, 2 incidents (Degraded performance)Aug 27, 2026: no incidentsAug 28, 2026: 99.12% uptime, 1 incident (Degraded performance)Aug 29, 2026: no incidentsAug 30, 2026: 96.78% uptime, 1 incident (Degraded performance)Aug 31, 2026: 97.26% uptime, 1 incident (Degraded performance)Sep 1, 2026: 90.69% uptime, 5 incidents (Degraded performance)Sep 2, 2026: no incidentsSep 3, 2026: 96.84% uptime, 2 incidents (Degraded performance)Sep 4, 2026: 91.07% uptime, 1 incident (Degraded performance)Sep 5, 2026: 85.00% uptime, 2 incidents (Degraded performance)Sep 6, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 7, 2026: 93.92% uptime, 1 incident (Degraded performance)Sep 8, 2026: no incidentsSep 9, 2026: 99.33% uptime, 2 incidents (Degraded performance)Sep 10, 2026: no incidentsSep 11, 2026: 96.14% uptime, 2 incidents (Degraded performance)Sep 12, 2026: 98.38% uptime, 1 incident (Degraded performance)Sep 13, 2026: 99.87% uptime, 1 incident (Degraded performance)Sep 14, 2026: no incidentsSep 15, 2026: 87.40% uptime, 3 incidents (Degraded performance)Sep 16, 2026: 89.68% uptime, 2 incidents (Degraded performance)Sep 17, 2026: 86.90% uptime, 2 incidents (Degraded performance)Sep 18, 2026: 96.32% uptime, 1 incident (Degraded performance)Sep 19, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 91.15% uptime, 4 incidents (Degraded performance)Sep 22, 2026: 96.14% uptime, 5 incidents (Degraded performance)Sep 23, 2026: 94.25% uptime, 1 incident (Degraded performance)Sep 24, 2026: 98.70% uptime, 2 incidents (Degraded performance)Sep 25, 2026: 96.04% uptime, 2 incidents (Degraded performance)Sep 26, 2026: 99.20% uptime, 1 incident (Degraded performance)Sep 27, 2026 – Sep 29, 2026: no incidentsSep 30, 2026: 94.87% uptime, 2 incidents (Degraded performance)Oct 1, 2026: no incidentsOct 2, 2026: 98.87% uptime, 3 incidents (Degraded performance)Oct 3, 2026: 99.63% uptime, 1 incident (Degraded performance)Oct 4, 2026: no incidentsOct 5, 2026: 96.86% uptime, 2 incidents (Degraded performance)Oct 6, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 95.96% uptime, 1 incident (Degraded performance)Oct 9, 2026: no incidentsOct 10, 2026: 95.37% uptime, 2 incidents (Degraded performance)Oct 11, 2026: no incidentsOct 12, 2026: 98.60% uptime, 1 incident (Degraded performance)Oct 13, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 94.38% uptime, 4 incidents (Degraded performance)Oct 16, 2026: 96.03% uptime, 2 incidents (Degraded performance)Oct 17, 2026: 96.83% uptime, 1 incident (Degraded performance)Oct 18, 2026: no incidentsOct 19, 2026: 96.14% uptime, 1 incident (Degraded performance)Oct 20, 2026: 88.47% uptime, 2 incidents (Degraded performance)Oct 21, 2026: 94.12% uptime, 2 incidents (Degraded performance)Oct 22, 2026: 87.81% uptime, 2 incidents (Degraded performance)Oct 23, 2026: 99.02% uptime, 1 incident (Degraded performance)Oct 24, 2026: 97.67% uptime, 1 incident (Degraded performance)Oct 25, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 95.31% uptime, 4 incidents (Degraded performance)Oct 29, 2026: 97.42% uptime, 2 incidents (Degraded performance)Oct 30, 2026 – Nov 1, 2026: no incidents
90 days ago96.050% average daily uptimeToday

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