Live status & reliability report

Twilio status, outages & reliability

#10 of 11 SMS & voice APIsDegraded

Twilio is a San Francisco-based cloud communications platform offering SMS, voice, WhatsApp, email and verification APIs.

Data updated Nov 1, 2026 · score recalculated

Over the last 90 days Twilio had 96.04% effective uptime across 100 status page incidents, resolving them in 8h 16m on average.

30.6/100Reliability scoreVisit Twilio ↗

Is Twilio down right now?

Twilio is having problems right now.

  • Twilio's status page reports degraded performance. Checked .
  • All 3 Twilio pages we check are responding. Checked .

Official Twilio status page ↗

Uptime (90d)96.04%3d 13h weighted downtime
Incidents (90d)10014.6 per 30 days
Major / partial outages0
Avg time to resolve8h 16m
Outages we detected0by our independent probes

90-day uptime

Aug 4, 2026: 95.46% uptime, 2 incidents (Degraded performance)Aug 5, 2026: 85.00% uptime, 2 incidents (Degraded performance)Aug 6, 2026: 85.00% uptime, 4 incidents (Degraded performance)Aug 7, 2026: 85.00% uptime, 2 incidents (Degraded performance)Aug 8, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 9, 2026: 87.31% uptime, 2 incidents (Degraded performance)Aug 10, 2026: 98.01% uptime, 1 incident (Degraded performance)Aug 11, 2026: 94.32% uptime, 1 incident (Degraded performance)Aug 12, 2026: 93.08% uptime, 4 incidents (Degraded performance)Aug 13, 2026: 96.50% uptime, 1 incident (Degraded performance)Aug 14, 2026: no incidentsAug 15, 2026: 86.82% uptime, 2 incidents (Degraded performance)Aug 16, 2026: 93.93% uptime, 3 incidents (Degraded performance)Aug 17, 2026: 85.00% uptime, 4 incidents (Degraded performance)Aug 18, 2026: 93.54% uptime, 3 incidents (Degraded performance)Aug 19, 2026: 98.58% uptime, 1 incident (Degraded performance)Aug 20, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.88% uptime, 1 incident (Degraded performance)Aug 25, 2026: 96.85% uptime, 3 incidents (Degraded performance)Aug 26, 2026: 96.52% uptime, 2 incidents (Degraded performance)Aug 27, 2026: no incidentsAug 28, 2026: 99.12% uptime, 1 incident (Degraded performance)Aug 29, 2026: no incidentsAug 30, 2026: 96.78% uptime, 1 incident (Degraded performance)Aug 31, 2026: 97.26% uptime, 1 incident (Degraded performance)Sep 1, 2026: 90.69% uptime, 5 incidents (Degraded performance)Sep 2, 2026: no incidentsSep 3, 2026: 96.84% uptime, 2 incidents (Degraded performance)Sep 4, 2026: 91.07% uptime, 1 incident (Degraded performance)Sep 5, 2026: 85.00% uptime, 2 incidents (Degraded performance)Sep 6, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 7, 2026: 93.92% uptime, 1 incident (Degraded performance)Sep 8, 2026: no incidentsSep 9, 2026: 99.33% uptime, 2 incidents (Degraded performance)Sep 10, 2026: no incidentsSep 11, 2026: 96.14% uptime, 2 incidents (Degraded performance)Sep 12, 2026: 98.38% uptime, 1 incident (Degraded performance)Sep 13, 2026: 99.87% uptime, 1 incident (Degraded performance)Sep 14, 2026: no incidentsSep 15, 2026: 87.40% uptime, 3 incidents (Degraded performance)Sep 16, 2026: 89.68% uptime, 2 incidents (Degraded performance)Sep 17, 2026: 86.90% uptime, 2 incidents (Degraded performance)Sep 18, 2026: 96.32% uptime, 1 incident (Degraded performance)Sep 19, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 91.15% uptime, 4 incidents (Degraded performance)Sep 22, 2026: 96.14% uptime, 5 incidents (Degraded performance)Sep 23, 2026: 94.25% uptime, 1 incident (Degraded performance)Sep 24, 2026: 98.70% uptime, 2 incidents (Degraded performance)Sep 25, 2026: 96.04% uptime, 2 incidents (Degraded performance)Sep 26, 2026: 99.20% uptime, 1 incident (Degraded performance)Sep 27, 2026 – Sep 29, 2026: no incidentsSep 30, 2026: 94.87% uptime, 2 incidents (Degraded performance)Oct 1, 2026: no incidentsOct 2, 2026: 98.87% uptime, 3 incidents (Degraded performance)Oct 3, 2026: 99.63% uptime, 1 incident (Degraded performance)Oct 4, 2026: no incidentsOct 5, 2026: 96.86% uptime, 2 incidents (Degraded performance)Oct 6, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 95.96% uptime, 1 incident (Degraded performance)Oct 9, 2026: no incidentsOct 10, 2026: 95.37% uptime, 2 incidents (Degraded performance)Oct 11, 2026: no incidentsOct 12, 2026: 98.60% uptime, 1 incident (Degraded performance)Oct 13, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 94.38% uptime, 4 incidents (Degraded performance)Oct 16, 2026: 96.03% uptime, 2 incidents (Degraded performance)Oct 17, 2026: 96.83% uptime, 1 incident (Degraded performance)Oct 18, 2026: no incidentsOct 19, 2026: 96.14% uptime, 1 incident (Degraded performance)Oct 20, 2026: 88.47% uptime, 2 incidents (Degraded performance)Oct 21, 2026: 94.12% uptime, 2 incidents (Degraded performance)Oct 22, 2026: 87.81% uptime, 2 incidents (Degraded performance)Oct 23, 2026: 99.02% uptime, 1 incident (Degraded performance)Oct 24, 2026: 97.67% uptime, 1 incident (Degraded performance)Oct 25, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 95.31% uptime, 4 incidents (Degraded performance)Oct 29, 2026: 97.42% uptime, 2 incidents (Degraded performance)Oct 30, 2026 – Nov 1, 2026: no incidents
90 days ago96.050% average daily uptimeToday
  • No incidents
  • Degraded
  • Partial outage
  • Major outage
  • No data

Key facts about Twilio's reliability

  • Since May 4, 2026, the earliest date its published history covers, Twilio published 184 incidents on its status page, none of them partial or major outages.
  • Its longest incident on record in that time was “MMS Delivery Failures From A Subset Of Network Subscribers In Australia To Twilio Australia Phone Numbers” on Sep 4, 2026, which lasted 3d.
  • Twilio reported 100 incidents in the last 90 days, up from 84 in the 90 days before.
  • Twilio's 90-day uptime of 96.04% is below the average for SMS & voice APIs (98.46%).
  • It resolves incidents more slowly than the typical SMS & voice API: 8h 16m on average, against a median of 5h 55m.

Score breakdown

Uptime · 40% weight
0
96.042% effective uptime
Incident frequency · 20% weight
3
14.58 weighted incidents per 30 days
Time to resolve · 20% weight
50
8h 16m average
Transparency · 20% weight
100
No unreported outages detected

How the score is calculated →

Incidents per month

011223344DecJan ’26FebMarApr1 degraded performance incident1May35 degraded performance incidents5 informational incidents40Jun33 degraded performance incidents8 informational incidents41Jul27 degraded performance incidents9 informational incidents36Aug27 degraded performance incidents10 informational incidents37Sep23 degraded performance incidents6 informational incidents29OctNov
  • Major outage
  • Partial outage
  • Degraded
  • Informational

Response time

Daily average response time of Twilio's public pages, measured by our probes.

Not enough data yet — this chart fills in as our monitoring runs.

Score trend

Daily reliability score (rolling 90-day window).

Not enough data yet — this chart fills in as our monitoring runs.

Components currently affected

  • Voice, APAC: degraded performance
  • SMS, APAC: degraded performance
  • MMS, APAC: degraded performance
  • Voice, Europe: degraded performance
  • SMS, Europe: under maintenance
  • Lookup Line Type Intelligence [Legacy API]: degraded performance
  • RCS Messaging: degraded performance

Twilio incident history (last 90 days)

Source: Twilio status page · last checked · Subscribe via RSS

Our independent monitoring

We check these public Twilio pages every 5 minutes. An outage is recorded after two consecutive failed checks.

PageLast checkUptime (30d)Avg response
Login pageUp 100%393 ms
ConsoleUp 100%435 ms
REST API 2010-04-01 rootUp 100%82 ms

How Twilio compares

Twilio vs Plivo

96.04% vs 100% uptime

Twilio vs Telesign

96.04% vs 99.91% uptime

Twilio vs Textmagic

96.04% vs 99.82% uptime

Twilio vs Africa's Talking

96.04% vs 99.80% uptime

Twilio vs Infobip

96.04% vs 99.73% uptime

Twilio vs Bird

96.04% vs 99.47% uptime

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Twilio status FAQ

Is Twilio down right now?

Twilio is having problems right now. Twilio's status page currently reports an active issue, and all 3 of the Twilio pages we check every five minutes are responding. This page updates automatically when that changes.

How reliable is Twilio?

Twilio has a reliability score of 30.6 out of 100, ranking #10 of 11 SMS & voice APIs. Over the last 90 days it had 96.04% effective uptime.

How often does Twilio have outages?

Twilio published 100 incidents on its status page in the last 90 days (0 partial or major outages) and 184 in the past 12 months.

How long do Twilio outages last?

Twilio resolves incidents in 8h 16m on average. Its longest incident in the past year lasted 3d, on Sep 4, 2026.

Does Twilio have a status page?

Yes. Twilio's official status page is status.twilio.com. We read it every five minutes and keep its full incident history.