Home Compare BoldSign vs Docusign E-Signature Software · reliability comparison
BoldSign vs Docusign: which is more reliable? (2026) BoldSign is more reliable than Docusign, scoring 100.0 vs 44.3 out of 100. Over the last 90 days BoldSign reported 0 incidents and Docusign reported 17, with effective uptime of 100% and 98.35% respectively.
Data updated Nov 2, 2026 · How we score
Metric BoldSign Docusign Reliability score 100.0 44.3 Rank (e-signature tools) #1 #11 Uptime (90 days) 100% 98.35% Incidents (90 days) 0 17 Partial / major outages 0 1 Avg time to resolve — 13h 59m Outages we detected 0 0 Transparency score 100/100 100/100
Where BoldSign and Docusign differ BoldSign reported no incidents in the last 90 days, while Docusign reported 17. Docusign had 1 partial or major outage, compared with 0 for BoldSign. 90-day uptime BoldSign Aug 5, 2026 – Nov 2, 2026: no incidents 90 days ago 100% average daily uptime Today Docusign Aug 5, 2026: 97.99% uptime, 1 incident (Degraded performance) Aug 6, 2026: 99.12% uptime, 1 incident (Degraded performance) Aug 7, 2026 – Aug 10, 2026: no incidents Aug 11, 2026: 88.01% uptime, 1 incident (Degraded performance) Aug 12, 2026: 85.00% uptime, 1 incident (Degraded performance) Aug 13, 2026: 85.00% uptime, 1 incident (Degraded performance) Aug 14, 2026: 96.98% uptime, 1 incident (Degraded performance) Aug 15, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 96.15% uptime, 1 incident (Degraded performance) Aug 25, 2026 – Aug 26, 2026: no incidents Aug 27, 2026: 99.78% uptime, 1 incident (Degraded performance) Aug 28, 2026: 98.86% uptime, 1 incident (Degraded performance) Aug 29, 2026 – Sep 3, 2026: no incidents Sep 4, 2026: 99.56% uptime, 1 incident (Degraded performance) Sep 5, 2026 – Sep 8, 2026: no incidents Sep 9, 2026: 98.78% uptime, 1 incident (Degraded performance) Sep 10, 2026 – Sep 27, 2026: no incidents Sep 28, 2026: 96.33% uptime, 1 incident (Degraded performance) Sep 29, 2026: 85.00% uptime, 1 incident (Degraded performance) Sep 30, 2026: 93.29% uptime, 3 incidents (Degraded performance) Oct 1, 2026: 85.00% uptime, 1 incident (Degraded performance) Oct 2, 2026: 85.00% uptime, 1 incident (Degraded performance) Oct 3, 2026: 87.47% uptime, 1 incident (Degraded performance) Oct 4, 2026 – Oct 7, 2026: no incidents Oct 8, 2026: 95.51% uptime, 1 incident (Degraded performance) Oct 9, 2026 – Oct 15, 2026: no incidents Oct 16, 2026: 100% uptime, 1 incident (Degraded performance) Oct 17, 2026 – Oct 18, 2026: no incidents Oct 19, 2026: 100% uptime, 1 incident (Degraded performance) Oct 20, 2026: no incidents Oct 21, 2026: 98.46% uptime, 2 incidents (Partial outage) Oct 22, 2026 – Oct 30, 2026: no incidents Oct 31, 2026: 98.87% uptime, 1 incident (Degraded performance) Nov 1, 2026: 85.00% uptime, 1 incident (Degraded performance) Nov 2, 2026: 88.13% uptime, 1 incident (Degraded performance) 90 days ago 98.259% average daily uptime Today Recent Docusign incidents Degraded performance Oct 31, 2026 · resolved in 1d 4h
Some users may not be receiving login verification code and password reset emails (Incident 6112)
Affected: NA3, NA1, NA4, NA2
Partial outage Oct 21, 2026 · resolved in <1m
Signing and login unavailable for Docusign France customers (Incident 5945)
Affected: PROD
Degraded performance Oct 21, 2026 · resolved in 2h 27m
Errors for templates, reports, envelope preparation and other features (Incident 6034)
Affected: AU
Degraded performance Oct 19, 2026 · resolved in <1m
Customers may have experienced intermittent latency and disruption using eSign services (Incident 6014)
Affected: NA1, NA4, NA3
Degraded performance Oct 16, 2026 · resolved in <1m
Errors for templates, reports, envelope preparation and other features (Incident 5994)
Affected: AU
Degraded performance Oct 8, 2026 · resolved in 7h 11m
Errors for templates, reports, envelope preparation and other features (Incident 5932)
Affected: EU
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