Field Service Management · reliability comparison
BuildOps vs Fergus: which is more reliable? (2026)
Fergus is more reliable than BuildOps, scoring 84.5 vs 73.4 out of 100. Over the last 90 days BuildOps reported 5 incidents and Fergus reported 6, with effective uptime of 99.68% and 99.83% respectively. Fergus resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | BuildOps | Fergus |
|---|---|---|
| Reliability score | 73.4 | 84.5 |
| Rank (field service management apps) | #14 | #10 |
| Uptime (90 days) | 99.68% | 99.83% |
| Incidents (90 days) | 5 | 6 |
| Partial / major outages | 3 | 6 |
| Avg time to resolve | 6h 36m | 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BuildOps and Fergus differ
- Fergus reported 20% more incidents than BuildOps over the last 90 days (6 vs 5).
- Fergus had 6 partial or major outages, compared with 3 for BuildOps.
- Fergus fixes problems faster: 37m on average, against 6h 36m for BuildOps (10.7× quicker).
- BuildOps's longest outage on record lasted 21h 26m (May 5, 2026); Fergus's lasted 1h 26m (Oct 18, 2026).
90-day uptime
BuildOps
Fergus
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BuildOps incidents
- Partial outageSep 30, 2026 · resolved in 2h 50m
Vista and Spectrum Integration Issueofficial update ↗
Affected: Spectrum & Vista Integration
- Partial outageSep 21, 2026 · resolved in 17m
QuickBooks Desktop Error and Sync Failure
Affected: Quickbooks Integration
- Partial outageSep 15, 2026 · resolved in 2h
Wep Application Performance Degradationofficial update ↗
Affected: Asset Management, CRM, Dispatch Board, Service and Maintenance, Project Management, Reporting and Dashboards +3 more
- Degraded performanceAug 13, 2026 · resolved in 6h 15m
Wep Application - Degraded Performance
Affected: CRM, Dispatch Board, Service and Maintenance, Project Management, Reporting and Dashboards, Inventory & Purchasing +1 more
- Degraded performanceAug 4, 2026 · resolved in 21h 37m
Degraded Performance Impacting Search Functionality
Affected: Asset Management, CRM, Dispatch Board, Service and Maintenance, Project Management, Reporting and Dashboards +3 more
Recent Fergus incidents
- Major outageOct 18, 2026 · resolved in 1h 26m
Reporting Data Outageofficial update ↗
Affected: Fergus App
- Partial outageOct 12, 2026 · resolved in 4m
Affected: Fergus App, Fergus API, Fergus GO
- Major outageOct 5, 2026 · resolved in 29m
Fergus unavailable - asset manifest not found
Affected: Fergus App
- Major outageSep 29, 2026 · resolved in 1h 23m
Fergus Go Crashingofficial update ↗
Affected: Fergus App, Fergus GO
- Major outageSep 15, 2026 · resolved in 8m
All pages very slow to respond
Affected: Fergus App
- MaintenanceSep 12, 2026 · resolved in 40m
Fergus will undergo maintenance
Affected: Fergus API, Fergus App, Fergus GO
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →