Field Service Management · reliability comparison
BuildOps vs Simpro: which is more reliable? (2026)
Simpro is more reliable than BuildOps, scoring 91.0 vs 73.4 out of 100. Over the last 90 days BuildOps reported 5 incidents and Simpro reported 5, with effective uptime of 99.68% and 99.94% respectively. Simpro resolves incidents faster on average (1h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | BuildOps | Simpro |
|---|---|---|
| Reliability score | 73.4 | 91.0 |
| Rank (field service management apps) | #14 | #8 |
| Uptime (90 days) | 99.68% | 99.94% |
| Incidents (90 days) | 5 | 5 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 6h 36m | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BuildOps and Simpro differ
- BuildOps had 3 partial or major outages, compared with 1 for Simpro.
- Simpro fixes problems faster: 1h 41m on average, against 6h 36m for BuildOps (3.9× quicker).
- BuildOps's longest outage on record lasted 21h 26m (May 5, 2026); Simpro's lasted 5h 8m (Mar 29, 2026).
90-day uptime
BuildOps
Simpro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BuildOps incidents
- Partial outageSep 30, 2026 · resolved in 2h 50m
Vista and Spectrum Integration Issueofficial update ↗
Affected: Spectrum & Vista Integration
- Partial outageSep 21, 2026 · resolved in 17m
QuickBooks Desktop Error and Sync Failure
Affected: Quickbooks Integration
- Partial outageSep 15, 2026 · resolved in 2h
Wep Application Performance Degradationofficial update ↗
Affected: Asset Management, CRM, Dispatch Board, Service and Maintenance, Project Management, Reporting and Dashboards +3 more
- Degraded performanceAug 13, 2026 · resolved in 6h 15m
Wep Application - Degraded Performance
Affected: CRM, Dispatch Board, Service and Maintenance, Project Management, Reporting and Dashboards, Inventory & Purchasing +1 more
- Degraded performanceAug 4, 2026 · resolved in 21h 37m
Degraded Performance Impacting Search Functionality
Affected: Asset Management, CRM, Dispatch Board, Service and Maintenance, Project Management, Reporting and Dashboards +3 more
Recent Simpro incidents
- Partial outageOct 20, 2026 · resolved in 41m
Affected: Datafeed Portal
- Degraded performanceSep 30, 2026 · resolved in 25m
Affected: Europe
- InformationalSep 1, 2026 · resolved in <1m
Affected: Asia-Pacific
- Degraded performanceAug 20, 2026 · resolved in 5h 20m
Affected: Asia-Pacific
- Degraded performanceAug 10, 2026 · resolved in 18m
Affected: Asia-Pacific
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →