Restaurant Online Ordering Platforms · reliability comparison
Checkmate vs Popmenu: which is more reliable? (2026)
Checkmate and Popmenu are effectively tied on reliability (92.4 vs 92.7). Over the last 90 days Checkmate reported 2 incidents and Popmenu reported 2, with effective uptime of 99.93% and 99.96% respectively. Checkmate resolves incidents faster on average (1h 50m).
Data updated Nov 1, 2026 · How we score
| Metric | Checkmate | Popmenu |
|---|---|---|
| Reliability score | 92.4 | 92.7 |
| Rank (online ordering platforms) | #6 | #5 |
| Uptime (90 days) | 99.93% | 99.96% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 1h 50m | 2h 15m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Checkmate and Popmenu differ
- Checkmate fixes problems faster: 1h 50m on average, against 2h 15m for Popmenu.
- Checkmate's longest outage on record lasted 2h 10m (Aug 27, 2026); Popmenu's lasted 3h 47m (Nov 18, 2025).
90-day uptime
Checkmate
Popmenu
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Checkmate incidents
- Degraded performanceAug 31, 2026 · resolved in 1h 30m
Checkmate Platform Performance Degradation
Affected: Order Processing, Menu Management
- Partial outageAug 27, 2026 · resolved in 2h 10m
Checkmate Platform Intermittent Interruptionofficial update ↗
Affected: Order Processing, Direct Ordering UI + Customer Sites, Menu Management
Recent Popmenu incidents
- Partial outageSep 16, 2026 · resolved in 25m
Online Ordering Disruption for Toast-Integrated Restaurants
Affected: My Popmenu Admin Platform, Toast POS Integration
- Degraded performanceAug 26, 2026 · resolved in 4h 5m
Affected: My Popmenu Admin Platform
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →