Outage report · Partial outage

Checkmate outage on Aug 27, 2026

Checkmate Platform Intermittent Interruption

SeverityPartial outage
StartedAug 27, 2026, 18:48UTC
ResolvedAug 27, 2026, 20:58UTC
Duration2h 10m

What happened

Checkmate reported a partial outage starting Aug 27, 2026, 18:48 UTC, affecting Order Processing, Direct Ordering UI + Customer Sites, Menu Management. It was marked resolved at Aug 27, 2026, 20:58 UTC.

  • The incident lasted 2h 10m from first report to resolution.
  • Checkmate had reported 2 other partial or major outages in the 90 days before it.
  • 8 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Checkmate

We have a confirmation from our engineering team regarding the resolution of the intermittent processing interruption. We are pleased to inform you that order processing is now fully operational and functioning smoothly. If you continue to experience any issues on your end or require assistance with any other matter, please feel free to reach out to our support team at support@itsacheckmate.com or call us at +1 855 953 4340 for any assistance needed. Thank you for your patience and understanding during this time.

Read Checkmate's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Checkmate started after this incident, so this report is based on Checkmate's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Checkmate's overall reliability

92.4/100

Checkmate has a reliability score of 92.4/100, with 99.93% effective uptime and 2 incidents over the last 90 days.

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