SMS & Voice APIs · reliability comparison
ClickSend vs Infobip: which is more reliable? (2026)
ClickSend is more reliable than Infobip, scoring 100.0 vs 73.1 out of 100. Over the last 90 days ClickSend reported 0 incidents and Infobip reported 25, with effective uptime of 100% and 99.73% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ClickSend | Infobip |
|---|---|---|
| Reliability score | 100.0 | 73.1 |
| Rank (SMS & voice APIs) | — | #6 |
| Uptime (90 days) | 100% | 99.73% |
| Incidents (90 days) | 0 | 25 |
| Partial / major outages | 0 | 10 |
| Avg time to resolve | — | 39m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ClickSend and Infobip differ
- ClickSend reported no incidents in the last 90 days, while Infobip reported 25.
- Infobip had 10 partial or major outages, compared with 0 for ClickSend.
- ClickSend's longest outage on record lasted 22h 49m (Dec 8, 2025); Infobip's lasted 2h 9m (Aug 15, 2026).
90-day uptime
ClickSend
Infobip
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ClickSend incidents
No incidents reported by ClickSend in the last 90 days.
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime