CRM Software · reliability comparison
Close vs monday CRM: which is more reliable? (2026)
Close is more reliable than monday CRM, scoring 88.6 vs 86.1 out of 100. Over the last 90 days Close reported 4 incidents and monday CRM reported 7, with effective uptime of 99.89% and 99.86% respectively. monday CRM resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | Close | monday CRM |
|---|---|---|
| Reliability score | 88.6 | 86.1 |
| Rank (CRMs) | #4 | #5 |
| Uptime (90 days) | 99.89% | 99.86% |
| Incidents (90 days) | 4 | 7 |
| Partial / major outages | 4 | 3 |
| Avg time to resolve | 59m | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Close and monday CRM differ
- monday CRM reported 75% more incidents than Close over the last 90 days (7 vs 4).
- Close had 4 partial or major outages, compared with 3 for monday CRM.
- Close's longest outage on record lasted 2h 3m (Aug 11, 2026); monday CRM's lasted 2h 57m (Jul 13, 2026).
90-day uptime
Close
monday CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Close incidents
- Major outageOct 28, 2026 · resolved in 29m
App is unavailable for some customers
Affected: Application UI, API
- Partial outageSep 29, 2026 · resolved in 26m
Affected: Application UI
- Partial outageAug 11, 2026 · resolved in 2h 3m
- Partial outageAug 11, 2026 · resolved in 59m
Affected: Application UI, API
Recent monday CRM incidents
- Partial outageOct 19, 2026 · resolved in 26m
Affected: Automations
- Degraded performanceOct 19, 2026 · resolved in 28m
Investigating issues with slow loading of the monday platform
Affected: Platform
- Degraded performanceOct 14, 2026 · resolved in 47m
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
- Partial outageSep 17, 2026 · resolved in 32m
Issues with automations and integrations
Affected: Automations, Integrations
- Degraded performanceSep 17, 2026 · resolved in 1h 55m
Partial UI functionality degradation
Affected: Search, Search, Search, Search
- Major outageSep 5, 2026 · resolved in 2h 8m
Planned Mainatance - August 5official update ↗
Affected: Platform, Platform, Platform
Other CRMs to consider
- Insightly · #1 · 100% uptime
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Freshsales · #6 · 99.83% uptime