Web Hosting · reliability comparison
Cloudways vs Kinsta: which is more reliable? (2026)
Kinsta is more reliable than Cloudways, scoring 48.0 vs 32.0 out of 100. Over the last 90 days Cloudways reported 12 incidents and Kinsta reported 13, with effective uptime of 93.41% and 98.63% respectively. Kinsta resolves incidents faster on average (12h 37m).
Data updated Nov 1, 2026 · How we score
| Metric | Cloudways | Kinsta |
|---|---|---|
| Reliability score | 32.0 | 48.0 |
| Rank (web hosts) | #9 | #7 |
| Uptime (90 days) | 93.41% | 98.63% |
| Incidents (90 days) | 12 | 13 |
| Partial / major outages | 5 | 6 |
| Avg time to resolve | 1d 3h | 12h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Cloudways and Kinsta differ
- Kinsta reported 8% more incidents than Cloudways over the last 90 days (13 vs 12).
- Kinsta had 6 partial or major outages, compared with 5 for Cloudways.
- Kinsta fixes problems faster: 12h 37m on average, against 1d 3h for Cloudways (2.2× quicker).
- Cloudways's longest outage on record lasted 3d (Apr 2, 2026); Kinsta's lasted 1d 4h (Feb 5, 2026).
90-day uptime
Cloudways
Kinsta
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Cloudways incidents
- InformationalOct 23, 2026 · resolved in 6d 21h
- MaintenanceOct 21, 2026 · resolved in 3h 22m
Cloudways Website & Affiliate portal unavailable
Affected: Cloudways Home
- Major outageOct 21, 2026 · resolved in 2d 3h
Critical PHP Remote Code Execution Vulnerabilities - Monitoring & Mitigations Underwayofficial update ↗
Affected: Cloudways Cloud Platform Console, Cloudways Cloud Platform Service
- Major outageOct 20, 2026 · resolved in 23h 46m
Autonomous: Partial Service Degradation – London Regionofficial update ↗
- Major outageOct 12, 2026 · resolved in 1d 6h
Rackspace Webmail Login & Mailbox Provisioning Issuesofficial update ↗
Affected: Rackspace Email
- Degraded performanceOct 1, 2026 · resolved in 13d 5h
Degradation Impacting Vultr Server Operations
Affected: Cloudways Cloud Platform Service, Vultr
Recent Kinsta incidents
- Degraded performanceOct 29, 2026 · resolved in 1h 20m
Downloadable Backup actions are stuck in processing status in the MyKinsta Dashboard.
Affected: MyKinsta
- Partial outageOct 26, 2026 · resolved in 1h 43m
MFA emails not being sent for MyKinsta
Affected: MyKinsta
- InformationalOct 23, 2026 · resolved in 4d
Information in regards to newly discovered PHP vulnerability CVE-2026-115560 (Oct 23, 2026)
- InformationalOct 21, 2026 · resolved in 13h 22m
PHP Security Vulnerability Update
Affected: MyKinsta
- Degraded performanceOct 20, 2026 · resolved in 15h 28m
Partial outage in London datacenter
Affected: London, United Kingdom data centers
- Partial outageOct 8, 2026 · resolved in 7h 21m
Service disruption at the Northern Virginia (US East 4) data centerofficial update ↗
Affected: Ashburn, Virginia, US data centers
Other web hosts to consider
- Namecheap Hosting · #1 · 100% uptime
- Flywheel · #2 · 100% uptime
- Pressable · #3 · 100% uptime
- DreamHost · #4 · 100% uptime