Outage report · Major outage
Cloudways outage on Oct 20, 2026
Autonomous: Partial Service Degradation – London Region
What happened
Cloudways reported a major outage starting Oct 20, 2026, 07:29 UTC. It was marked resolved at Oct 21, 2026, 07:15 UTC.
- The incident lasted 23h 46m from first report to resolution.
- Cloudways had reported 3 other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Cloudways
We apologize for the inconvenience. The issue has been resolved. If you continue to experience any related issues, please contact our support team
What our independent monitoring saw
Our independent monitoring of Cloudways started after this incident, so this report is based on Cloudways's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be experiencing issues making or receiving calls.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)
New incident: "GCP region europe-west2 and zone europe-west2-b issues"
Cloudways's overall reliability
Cloudways has a reliability score of 32.0/100, with 93.40% effective uptime and 12 incidents over the last 90 days.
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