Payment Processors · reliability comparison
Clover vs Helcim: which is more reliable? (2026)
Helcim is more reliable than Clover, scoring 91.9 vs 87.8 out of 100. Over the last 90 days Clover reported 6 incidents and Helcim reported 1, with effective uptime of 99.88% and 99.97% respectively. Clover resolves incidents faster on average (1h 55m).
Data updated Nov 1, 2026 · How we score
| Metric | Clover | Helcim |
|---|---|---|
| Reliability score | 87.8 | 91.9 |
| Rank (payment processors) | #5 | #3 |
| Uptime (90 days) | 99.88% | 99.97% |
| Incidents (90 days) | 6 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 55m | 4h 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Clover and Helcim differ
- Clover reported 6× as many incidents as Helcim over the last 90 days (6 vs 1).
- Clover had 1 partial or major outage, compared with 0 for Helcim.
- Clover fixes problems faster: 1h 55m on average, against 4h 21m for Helcim (2.3× quicker).
- Clover's longest outage on record lasted 7h 28m (Jul 7, 2026); Helcim's lasted 1h 6m (May 9, 2026).
90-day uptime
Clover
Helcim
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Clover incidents
- Partial outageOct 21, 2026 · resolved in 2h 45m
Clover is experiencing an issue impacting Ecommerce productsofficial update ↗
Affected: Ecommerce, Online Ordering
- InformationalOct 8, 2026 · resolved in 1h 21m
[NA] Clover experiencing issues with the Customer Engagement Apps
- Degraded performanceSep 22, 2026 · resolved in 28m
[NA]Web dashboard login issues for a small subset of merchants on Safari Browsers
Affected: Dashboard
- Degraded performanceSep 16, 2026 · resolved in 3h 19m
Clover in EMEA is experiencing an issue
Affected: Dashboard, Cloud Pay Display
- Degraded performanceAug 30, 2026 · resolved in 1h 54m
[NA] Clover merchants experiencing issues with payment processing
Affected: North America - Payment Authorization Services
- Degraded performanceAug 25, 2026 · resolved in 1h 10m
Clover in NA is experiencing issues with Cloud Pay Display
Affected: Dashboard, Cloud Pay Display
Recent Helcim incidents
- Degraded performanceOct 24, 2026 · resolved in 4h 21m
Payment processing interrupted
Affected: Payment Tools