Live status & reliability report
Helcim status, outages & reliability
Helcim is a Calgary-based payment processor offering interchange-plus card processing, a virtual terminal, invoicing and a card reader for small businesses.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days Helcim had 99.97% effective uptime across 1 status page incident, resolving them in 4h 21m on average.
Is Helcim down right now?
No, Helcim is up and running.
- Helcim's status page reports all systems operational. Checked .
- All 2 Helcim pages we check are responding. Checked .
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90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about Helcim's reliability
- Over the past 12 months, Helcim published 6 incidents on its status page, 2 of them partial or major outages.
- Its longest outage on record in that time was “Payment Processing Outage” on May 9, 2026, which lasted 1h 6m.
- The part of Helcim most often affected was Payment Tools (4 of 6 incidents).
- Helcim's 90-day uptime of 99.97% is above the average for payment processors (99.09%).
- It resolves incidents faster than the typical payment processor: 4h 21m on average, against a median of 4h 34m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of Helcim's public pages, measured by our probes.
Score trend
Daily reliability score (rolling 90-day window).
Helcim incident history (last 90 days)
- Degraded performanceOct 24, 2026 · resolved in 4h 21m
Payment processing interrupted
Affected: Payment Tools
Source: Helcim status page · last checked · Subscribe via RSS
Our independent monitoring
We check these public Helcim pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Help center | Up | 100% | 952 ms |
| Developer docs | Up | 100% | 1199 ms |
How Helcim compares
Helcim status FAQ
Is Helcim down right now?
No, Helcim is up and running. Helcim's status page currently reports all systems operational, and all 2 of the Helcim pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is Helcim?
Helcim has a reliability score of 91.9 out of 100, ranking #3 of 15 payment processors. Over the last 90 days it had 99.97% effective uptime.
How often does Helcim have outages?
Helcim published 1 incident on its status page in the last 90 days (0 partial or major outages) and 6 in the past 12 months.
How long do Helcim outages last?
Helcim resolves incidents in 4h 21m on average. Its longest outage in the past year lasted 1h 6m, on May 9, 2026.
Does Helcim have a status page?
Yes. Helcim's official status page is status.helcim.com. We read it every five minutes and keep its full incident history.