iGaming Payment Providers · reliability comparison
D24 (Directa24) vs emerchantpay: which is more reliable? (2026)
emerchantpay is more reliable than D24 (Directa24), scoring 91.7 vs 86.1 out of 100. Over the last 90 days D24 (Directa24) reported 7 incidents and emerchantpay reported 4, with effective uptime of 99.87% and 99.97% respectively. D24 (Directa24) resolves incidents faster on average (2h 35m).
Data updated Nov 1, 2026 · How we score
| Metric | D24 (Directa24) | emerchantpay |
|---|---|---|
| Reliability score | 86.1 | 91.7 |
| Rank (iGaming payment providers) | #6 | #4 |
| Uptime (90 days) | 99.87% | 99.97% |
| Incidents (90 days) | 7 | 4 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 35m | 3h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where D24 (Directa24) and emerchantpay differ
- D24 (Directa24) reported 75% more incidents than emerchantpay over the last 90 days (7 vs 4).
- D24 (Directa24) fixes problems faster: 2h 35m on average, against 3h 41m for emerchantpay.
- D24 (Directa24)'s longest incident on record lasted 8h 25m (Sep 15, 2026); emerchantpay's lasted 1h 5m (Jul 15, 2026).
90-day uptime
D24 (Directa24)
emerchantpay
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent D24 (Directa24) incidents
- Degraded performanceOct 20, 2026 · resolved in 2h 6m
- Degraded performanceOct 1, 2026 · resolved in 26m
- Degraded performanceSep 16, 2026 · resolved in 2h 54m
- Degraded performanceSep 15, 2026 · resolved in 8h 25m
- Degraded performanceSep 8, 2026 · resolved in 15m
- Degraded performanceSep 8, 2026 · resolved in 16m
Recent emerchantpay incidents
- InformationalOct 2, 2026 · resolved in 10h 42m
Partial Service degradation – Resolved
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- Degraded performanceSep 23, 2026 · resolved in 3h 41m
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- InformationalSep 1, 2026 · resolved in 22d 2h
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
- InformationalAug 27, 2026 · resolved in 1m
Emerchantpay - Genesis Gateway - Temporary service disruption
Affected: Genesis - API (PRODUCTION)
Other iGaming payment providers to consider
- PayRetailers · #1 · 99.99% uptime
- PaymentIQ · #2 · 99.98% uptime
- Volt · #3 · 99.96% uptime
- MiFinity · #5 · 100% uptime
See the full most reliable igaming payment providers ranking →