Employee Scheduling Software · reliability comparison
Deputy vs Planday: which is more reliable? (2026)
Deputy and Planday are effectively tied on reliability (95.5 vs 94.0). Over the last 90 days Deputy reported 3 incidents and Planday reported 4, with effective uptime of 99.98% and 99.97% respectively. Deputy resolves incidents faster on average (52m).
Data updated Nov 1, 2026 · How we score
| Metric | Deputy | Planday |
|---|---|---|
| Reliability score | 95.5 | 94.0 |
| Rank (employee scheduling apps) | #7 | #9 |
| Uptime (90 days) | 99.98% | 99.97% |
| Incidents (90 days) | 3 | 4 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 52m | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Deputy and Planday differ
- Planday reported 33% more incidents than Deputy over the last 90 days (4 vs 3).
- Deputy's longest outage on record lasted 4h 20m (Apr 6, 2026); Planday's lasted 1h 43m (Nov 19, 2025).
90-day uptime
Deputy
Planday
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Deputy incidents
- InformationalOct 21, 2026 · resolved in 2h 30m
- Partial outageAug 7, 2026 · resolved in 52m
Analytics failing to load with "Invalid control source"
Affected: Deputy - UK
- InformationalAug 5, 2026 · resolved in 2h 12m
Recent Planday incidents
- Partial outageNov 1, 2026 · resolved in 39m
Affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, Open API +1 more
- InformationalOct 30, 2026 · resolved in <1m
- Degraded performanceAug 10, 2026 · resolved in 33m
Affected: Web
- Degraded performanceAug 6, 2026 · resolved in 1h 30m
Degraded performance in some parts of our product - Particularly on Payroll export
Affected: Web
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →