Shipping & Fulfillment Software · reliability comparison
EasyPost vs Sendcloud: which is more reliable? (2026)
EasyPost is more reliable than Sendcloud, scoring 86.1 vs 32.7 out of 100. Over the last 90 days EasyPost reported 5 incidents and Sendcloud reported 25, with effective uptime of 99.85% and 93.54% respectively. EasyPost resolves incidents faster on average (2h 54m).
Data updated Nov 1, 2026 · How we score
| Metric | EasyPost | Sendcloud |
|---|---|---|
| Reliability score | 86.1 | 32.7 |
| Rank (shipping software tools) | #4 | #12 |
| Uptime (90 days) | 99.85% | 93.54% |
| Incidents (90 days) | 5 | 25 |
| Partial / major outages | 1 | 15 |
| Avg time to resolve | 2h 54m | 8h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where EasyPost and Sendcloud differ
- Sendcloud reported 5× as many incidents as EasyPost over the last 90 days (25 vs 5).
- Sendcloud had 15 partial or major outages, compared with 1 for EasyPost.
- EasyPost fixes problems faster: 2h 54m on average, against 8h 31m for Sendcloud (2.9× quicker).
- EasyPost's longest outage on record lasted 21h 18m (May 22, 2026); Sendcloud's lasted 23h 57m (Aug 10, 2026).
90-day uptime
EasyPost
Sendcloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent EasyPost incidents
- Degraded performanceOct 8, 2026 · resolved in 1h 13m
Degraded multi-carrier performance (UPS, others)
Affected: UPS, UPSDAP
- Degraded performanceOct 5, 2026 · resolved in 2h 4m
UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs
Affected: UPS Mail Innovations
- InformationalSep 23, 2026 · resolved in 1h 27m
- Partial outageSep 20, 2026 · resolved in 5h 24m
Elevated errors with USPS Services
Affected: USPS (EasyPost)
- InformationalAug 27, 2026 · resolved in 15m
Affected: Webhooks, API, Tracking, Address Verification
Recent Sendcloud incidents
- MaintenanceOct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: UK, Royal Mail
- MaintenanceOct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DE, DPD
- MaintenanceOct 28, 2026 · ongoing
Affected: DHL Germany, DE
- MaintenanceOct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DE, DPD
- Degraded performanceOct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Support Automation, Sendcloud Email Services, Sendcloud Phone, Sendcloud website, Tracking page, GLOBAL +12 more
- Partial outageOct 26, 2026 · resolved in 2h 52m
TIPSA label announcement issues / TIPSA problema al generar etiquetas
Affected: TIPSA, ES
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- ShipHero · #5 · 99.65% uptime