Live status & reliability report
ShipHero status, outages & reliability
ShipHero is warehouse management and shipping software for e-commerce brands and 3PLs, and also runs its own fulfillment network.
Data updated Nov 1, 2026 · score recalculated
Over the last 90 days ShipHero had 99.76% effective uptime across 5 status page incidents (3 partial or major outages), resolving them in 3h 5m on average.
Is ShipHero down right now?
ShipHero is having problems right now.
- ShipHero's status page reports scheduled maintenance in progress. Checked .
- All 2 ShipHero pages we check are responding. Checked .
- Major outageongoing for 2h 7m (as of this update)
ShipHero will go down for a short period, we'll tell you when it's back.
November 1, 17:28 UTC ShipHero has identified a potential security issue and, as a precaution, has taken the platform offline while we investigate. Our teams are actively working on it. Our priority is confirming the platform is secure before we restore service. We apologize fo…
90-day uptime
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Key facts about ShipHero's reliability
- Over the past 12 months, ShipHero published 15 incidents on its status page, 8 of them partial or major outages.
- Its longest outage on record in that time was “Shippo is down maybe due to cloudflare outage” on Nov 18, 2025, which lasted 3h 47m.
- The part of ShipHero most often affected was Label Printing (11 of 15 incidents).
- ShipHero reported 5 incidents in the last 90 days, up from 4 in the 90 days before.
- Incidents most often began on a Monday (4 of 15, UTC).
- ShipHero's 90-day uptime of 99.76% is above the average for shipping software tools (97.57%).
- It resolves incidents faster than the typical shipping software: 3h 5m on average, against a median of 8h 31m.
Score breakdown
Incidents per month
- Major outage
- Partial outage
- Degraded
- Informational
Response time
Daily average response time of ShipHero's public pages, measured by our probes.
Not enough data yet — this chart fills in as our monitoring runs.
Score trend
Daily reliability score (rolling 90-day window).
Not enough data yet — this chart fills in as our monitoring runs.
Components currently affected
- ShipHero Mobile App: under maintenance
- ShipHero Dashboard: under maintenance
- Store Integrations: under maintenance
- Label Printing: under maintenance
- ShipHero Public API: under maintenance
- ShipHero Authentication: under maintenance
- Miscellaneous Services: under maintenance
- ShipHero Ticket Support: under maintenance
- ShipHero MCP: under maintenance
ShipHero incident history (last 90 days)
- Major outageNov 1, 2026 · ongoing
ShipHero will go down for a short period, we'll tell you when it's back.
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 16m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- MaintenanceOct 11, 2026 · resolved in 1h 30m
ShipHero Scheduled Maintenance
Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more
- Degraded performanceOct 2, 2026 · resolved in 39m
Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP
- Partial outageSep 30, 2026 · resolved in 3h 4m
Intermittent Platform Access Issue
Affected: ShipHero Authentication
- Degraded performanceSep 28, 2026 · resolved in 7h 49m
Affected: Label Printing
- Partial outageAug 31, 2026 · resolved in 49m
Affected: Label Printing
Source: ShipHero status page · last checked
Our independent monitoring
We check these public ShipHero pages every 5 minutes. An outage is recorded after two consecutive failed checks.
| Page | Last check | Uptime (30d) | Avg response |
|---|---|---|---|
| Developer / GraphQL API docs | Up | 100% | 139 ms |
| Homepage | Up | 100% | 271 ms |
How ShipHero compares
ShipHero status FAQ
Is ShipHero down right now?
ShipHero is having problems right now. ShipHero's status page currently reports maintenance in progress, and all 2 of the ShipHero pages we check every five minutes are responding. This page updates automatically when that changes.
How reliable is ShipHero?
ShipHero has a reliability score of 80.2 out of 100, ranking #5 of 12 shipping software tools. Over the last 90 days it had 99.76% effective uptime.
How often does ShipHero have outages?
ShipHero published 5 incidents on its status page in the last 90 days (3 partial or major outages) and 15 in the past 12 months.
How long do ShipHero outages last?
ShipHero resolves incidents in 3h 5m on average. Its longest outage in the past year lasted 3h 47m, on Nov 18, 2025.
Does ShipHero have a status page?
Yes. ShipHero's official status page is status.shiphero.com. We read it every five minutes and keep its full incident history.