Shipping & Fulfillment Software · reliability comparison

EasyPost vs ShipHero: which is more reliable? (2026)

EasyPost is more reliable than ShipHero, scoring 86.1 vs 73.8 out of 100. Over the last 90 days EasyPost reported 5 incidents and ShipHero reported 5, with effective uptime of 99.85% and 99.60% respectively. EasyPost resolves incidents faster on average (2h 54m).

Data updated Nov 1, 2026 · How we score

EasyPost

86.1/100

Operational

Visit EasyPost ↗

ShipHero

73.8/100

Maintenance

Visit ShipHero ↗
VS
MetricEasyPostShipHero
Reliability score86.173.8
Rank (shipping software tools)#4#5
Uptime (90 days)99.85%99.60%
Incidents (90 days)55
Partial / major outages13
Avg time to resolve2h 54m3h 5m
Outages we detected00
Transparency score100/100100/100

Where EasyPost and ShipHero differ

  • ShipHero had 3 partial or major outages, compared with 1 for EasyPost.
  • EasyPost fixes problems faster: 2h 54m on average, against 3h 5m for ShipHero.
  • EasyPost's longest outage on record lasted 21h 18m (May 22, 2026); ShipHero's lasted 3h 47m (Nov 18, 2025).

90-day uptime

EasyPost

Aug 4, 2026 – Sep 19, 2026: no incidentsSep 20, 2026: 88.76% uptime, 1 incident (Partial outage)Sep 21, 2026 – Oct 4, 2026: no incidentsOct 5, 2026: 98.70% uptime, 1 incident (Degraded performance)Oct 6, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 99.24% uptime, 1 incident (Degraded performance)Oct 9, 2026 – Nov 1, 2026: no incidents
90 days ago99.852% average daily uptimeToday

ShipHero

Aug 4, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 98.29% uptime, 1 incident (Partial outage)Sep 1, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.11% uptime, 1 incident (Degraded performance)Sep 29, 2026: no incidentsSep 30, 2026: 93.59% uptime, 1 incident (Partial outage)Oct 1, 2026: no incidentsOct 2, 2026: 99.59% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 31, 2026: no incidentsNov 1, 2026: 74.56% uptime, 1 incident (Major outage)
90 days ago99.568% average daily uptimeToday

Recent EasyPost incidents

Full EasyPost reliability report →

Recent ShipHero incidents

  • Major outageNov 1, 2026 · ongoing

    ShipHero will go down for a short period, we'll tell you when it's back.

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • MaintenanceOct 11, 2026 · resolved in 1h 16m

    ShipHero Scheduled Maintenance

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • MaintenanceOct 11, 2026 · resolved in 1h 30m

    ShipHero Scheduled Maintenance

    Affected: ShipHero Mobile App, ShipHero Dashboard, Store Integrations, Label Printing, ShipHero Public API, ShipHero Authentication +3 more

  • Degraded performanceOct 2, 2026 · resolved in 39m

    General slowness

    Affected: ShipHero Mobile App, ShipHero Dashboard, ShipHero Public API, Miscellaneous Services, ShipHero MCP

  • Partial outageSep 30, 2026 · resolved in 3h 4m

    Intermittent Platform Access Issue

    Affected: ShipHero Authentication

  • Degraded performanceSep 28, 2026 · resolved in 7h 49m

    USPS API instability

    Affected: Label Printing

Full ShipHero reliability report →

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