Shipping & Fulfillment Software · reliability comparison
EasyPost vs ShipMonk: which is more reliable? (2026)
ShipMonk is more reliable than EasyPost, scoring 100.0 vs 86.1 out of 100. Over the last 90 days EasyPost reported 5 incidents and ShipMonk reported 0, with effective uptime of 99.85% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | EasyPost | ShipMonk |
|---|---|---|
| Reliability score | 86.1 | 100.0 |
| Rank (shipping software tools) | #4 | — |
| Uptime (90 days) | 99.85% | 100% |
| Incidents (90 days) | 5 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 2h 54m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where EasyPost and ShipMonk differ
- ShipMonk reported no incidents in the last 90 days, while EasyPost reported 5.
- EasyPost had 1 partial or major outage, compared with 0 for ShipMonk.
- EasyPost's longest outage on record lasted 21h 18m (May 22, 2026); ShipMonk's lasted 5h 46m (Nov 18, 2025).
90-day uptime
EasyPost
ShipMonk
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent EasyPost incidents
- Degraded performanceOct 8, 2026 · resolved in 1h 13m
Degraded multi-carrier performance (UPS, others)
Affected: UPS, UPSDAP
- Degraded performanceOct 5, 2026 · resolved in 2h 4m
UPS Mail Innovations: Elevated error rate from UPS Mail Innovations APIs
Affected: UPS Mail Innovations
- InformationalSep 23, 2026 · resolved in 1h 27m
- Partial outageSep 20, 2026 · resolved in 5h 24m
Elevated errors with USPS Services
Affected: USPS (EasyPost)
- InformationalAug 27, 2026 · resolved in 15m
Affected: Webhooks, API, Tracking, Address Verification
Recent ShipMonk incidents
No incidents reported by ShipMonk in the last 90 days.
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- ShipHero · #5 · 99.65% uptime