E-commerce Platforms · reliability comparison
Ecwid vs Square Online: which is more reliable? (2026)
Ecwid is more reliable than Square Online, scoring 93.1 vs 52.5 out of 100. Over the last 90 days Ecwid reported 2 incidents and Square Online reported 15, with effective uptime of 99.93% and 98.86% respectively. Ecwid resolves incidents faster on average (1h 6m).
Data updated Nov 1, 2026 · How we score
| Metric | Ecwid | Square Online |
|---|---|---|
| Reliability score | 93.1 | 52.5 |
| Rank (e-commerce platforms) | #4 | #8 |
| Uptime (90 days) | 99.93% | 98.86% |
| Incidents (90 days) | 2 | 15 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 1h 6m | 10h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Ecwid and Square Online differ
- Square Online reported 7.5× as many incidents as Ecwid over the last 90 days (15 vs 2).
- Ecwid had 1 partial or major outage, compared with 0 for Square Online.
- Ecwid fixes problems faster: 1h 6m on average, against 10h 52m for Square Online (9.9× quicker).
- Ecwid's longest outage on record lasted 11h 59m (May 14, 2026); Square Online's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Ecwid
Square Online
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Ecwid incidents
- Major outageOct 9, 2026 · resolved in 1h 24m
Ecwid storefronts and control panels are unavailable
Affected: Storefront, Admin
- Degraded performanceAug 7, 2026 · resolved in 48m
[Outage] Some storefronts may be slowed down
Affected: Storefront, Checkout
Recent Square Online incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
- Degraded performanceOct 18, 2026 · resolved in 2h 58m
- Degraded performanceOct 7, 2026 · resolved in 5h 32m
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Wix · #5 · 99.85% uptime