E-commerce Platforms · 2026 reliability ranking

Most Reliable E-Commerce Platforms (2026)

We ranked 13 e-commerce platforms by real-world reliability over the last 90 days, using 89 status page incidents and our own around-the-clock uptime checks. A hosted e-commerce platform serves your storefront, runs checkout and stores your orders, so when it has an outage customers see errors or abandoned carts and you can't fulfil or update listings. Downtime during a promotion, a product launch or the holiday rush translates directly into lost sales and wasted ad spend. Because you can't move a store to another host on short notice, the platform's track record for storefront, checkout and admin availability is worth checking before you build on it.

Last updated Nov 1, 2026 · How we score

Most reliable e-commerce platform: Shopify (score 99.6/100). Highest uptime: Shopify (100%). Fewest incidents: Shopify (1 in 90 days). Fastest to resolve: Squarespace (avg 48m).

#	Vendor	Score	Uptime (90d)	Incidents	Avg resolve	Transparency	Status now
1	ShopifyShopify is a hosted e-commerce platform for building online stores, headquartered in Ottawa, Canada.	99.6	100%	1	—	100/100	Operational
2	SquarespaceSquarespace is a website builder and hosting platform, headquartered in New York, that includes e-commerce features.	96.4	99.98%	1 (1 major)	48m	100/100	Operational
3	GoDaddy Online StoreGoDaddy Online Store is the e-commerce tier of GoDaddy's hosted website builder.	93.9	99.97%	3 (1 major)	1h 14m	100/100	Operational
4	EcwidEcwid is an e-commerce widget and online store builder, owned by Lightspeed Commerce, that can be embedded in existing websites.	93.1	99.93%	2 (1 major)	1h 6m	100/100	Operational
5	WixWix is a website builder and hosting platform, based in Tel Aviv, that includes online store features.	84.8	99.85%	6 (2 major)	2h 35m	100/100	Operational
6	Lightspeed eComLightspeed eCom (C-Series) is the hosted online store platform of Lightspeed Commerce, used mainly by retailers in Europe.	54.1	99.15%	5 (1 major)	1d 6h	100/100	Operational
7	BigCommerceBigCommerce is a hosted e-commerce platform headquartered in Austin, Texas.	53.0	98.88%	36 (7 major)	3h 11m	100/100	Operational
8	Square OnlineSquare Online is the hosted online store builder from Block, Inc.'s Square, which absorbed the Weebly website builder.	52.5	98.86%	15	10h 52m	100/100	Operational
9	VolusionVolusion is a hosted e-commerce platform based in Austin, Texas.	51.0	98.81%	12 (3 major)	12h 15m	100/100	Operational
10	WebflowWebflow is a visual website builder and hosting platform with built-in e-commerce, headquartered in San Francisco.	48.2	97.95%	8 (2 major)	8h 6m	100/100	Operational

E-commerce Platforms reliability at a glance

Across the 10 ranked e-commerce platforms, average 90-day uptime is 99.34%. Reliability scores range from 99.6 (Shopify) to 48.2 (Webflow).
Together they published 89 incidents in the last 90 days, 18 of them partial or major outages.
The typical vendor takes 3h 11m to resolve an incident. Squarespace is fastest, at 48m on average.
BigCommerce reported the most incidents (36 in 90 days).

What to check before you choose a e-commerce platform

Checkout and payments matter most. Admin outages are annoying; checkout outages lose sales by the minute.
Look at how the platform performed around big sales events such as Black Friday.
Many problems come from third-party apps rather than the platform itself. Keep critical apps to a minimum.
Check the component history: storefront, checkout and admin fail independently.

90-day uptime history

Each bar is one day. Hover a bar for that day's uptime and incidents.

1. Shopify

100% uptime · 1 incidents · avg resolve —

90 days ago100% average daily uptimeToday

2. Squarespace

99.98% uptime · 1 incidents · avg resolve 48m

90 days ago99.981% average daily uptimeToday

3. GoDaddy Online Store

99.97% uptime · 3 incidents · avg resolve 1h 14m

90 days ago99.973% average daily uptimeToday

4. Ecwid

99.93% uptime · 2 incidents · avg resolve 1h 6m

90 days ago99.929% average daily uptimeToday

5. Wix

99.85% uptime · 6 incidents · avg resolve 2h 35m

90 days ago99.857% average daily uptimeToday

6. Lightspeed eCom

99.15% uptime · 5 incidents · avg resolve 1d 6h

90 days ago99.155% average daily uptimeToday

7. BigCommerce

98.88% uptime · 36 incidents · avg resolve 3h 11m

90 days ago98.883% average daily uptimeToday

8. Square Online

98.86% uptime · 15 incidents · avg resolve 10h 52m

90 days ago98.867% average daily uptimeToday

9. Volusion

98.81% uptime · 12 incidents · avg resolve 12h 15m

90 days ago98.812% average daily uptimeToday

10. Webflow

97.95% uptime · 8 incidents · avg resolve 8h 6m

90 days ago97.958% average daily uptimeToday

No incidents
Degraded
Partial outage
Major outage
No data

Being tracked (not ranked yet)

These vendors join the ranking once we have enough evidence: at least 14 days of data, and for vendors with a quiet status page (silent for a year, or for 90 days while their competitors report several incidents), 30 days of our own independent monitoring.

Sellfy · quiet status page, awaiting our own monitoring
Shift4Shop · quiet status page, awaiting our own monitoring
Big Cartel

Recent E-commerce Platforms incidents

Partial outageGoDaddy Online StoreOct 30, 2026 · resolved in 5m
Website Builder - Unable to Publish
Affected: Website Builder
InformationalShopifyOct 29, 2026 · resolved in 42m
Some merchants encountering error messages within their admins
Degraded performanceBigCommerceOct 28, 2026 · resolved in 1d 19h
High Rate of Cloudflare Challenge Pages
Affected: Storefront
Degraded performanceSquare OnlineOct 27, 2026 · resolved in 45m
Service Disruption
Degraded performanceBigCommerceOct 27, 2026 · resolved in 1h 6m
Degraded search availability across the platform
Affected: Storefront
Partial outageBigCommerceOct 27, 2026 · resolved in 2h 12m
Bolt payments are currently failing
Affected: Checkout & Payment Processing
Degraded performanceGoDaddy Online StoreOct 26, 2026 · resolved in 44m
Website Builder Degraded Dashboard
Affected: Website Builder
Partial outageBigCommerceOct 26, 2026 · resolved in 2h 11m
Some Android shoppers on headless storefronts may be unable to reach checkout
Affected: Storefront

Head-to-head comparisons

All E-commerce Platforms comparisons →

Related rankings

All retail & e-commerce rankings →

Frequently asked questions

What is the most reliable e-commerce platform?

Based on the last 90 days of data, Shopify is the most reliable e-commerce platform we track, with a reliability score of 99.6/100 and 100% uptime.

How do you measure e-commerce platform reliability?

We poll each vendor's public status page every few minutes, record every incident, and run our own uptime checks against each vendor's login and customer-facing pages. Uptime (40%), incident frequency (20%), average time to resolve (20%) and transparency (20%) combine into one score out of 100.

How often are these rankings updated?

Continuously. Status pages and uptime checks run every five minutes and scores are recalculated several times an hour.

Can vendors pay to rank higher?

No. Sponsored placements are clearly labelled, shown separately from the rankings and never change a vendor's score.