iGaming Payment Providers · reliability comparison
emerchantpay vs PaymentIQ: which is more reliable? (2026)
PaymentIQ is more reliable than emerchantpay, scoring 95.6 vs 91.7 out of 100. Over the last 90 days emerchantpay reported 4 incidents and PaymentIQ reported 3, with effective uptime of 99.97% and 99.98% respectively. PaymentIQ resolves incidents faster on average (23m).
Data updated Nov 1, 2026 · How we score
| Metric | emerchantpay | PaymentIQ |
|---|---|---|
| Reliability score | 91.7 | 95.6 |
| Rank (iGaming payment providers) | #4 | #2 |
| Uptime (90 days) | 99.97% | 99.98% |
| Incidents (90 days) | 4 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 3h 41m | 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where emerchantpay and PaymentIQ differ
- emerchantpay reported 33% more incidents than PaymentIQ over the last 90 days (4 vs 3).
- PaymentIQ had 1 partial or major outage, compared with 0 for emerchantpay.
- PaymentIQ fixes problems faster: 23m on average, against 3h 41m for emerchantpay (9.7× quicker).
- emerchantpay's longest outage on record lasted 1h 5m (Jul 15, 2026); PaymentIQ's lasted 23m (Aug 29, 2026).
90-day uptime
emerchantpay
PaymentIQ
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent emerchantpay incidents
- InformationalOct 2, 2026 · resolved in 10h 42m
Partial Service degradation – Resolved
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- Degraded performanceSep 23, 2026 · resolved in 3h 41m
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- InformationalSep 1, 2026 · resolved in 22d 2h
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
- InformationalAug 27, 2026 · resolved in 1m
Emerchantpay - Genesis Gateway - Temporary service disruption
Affected: Genesis - API (PRODUCTION)
Recent PaymentIQ incidents
- MaintenanceSep 25, 2026 · resolved in 15m
Maintenance in progress: Scheduled Maintenance – Authentication Service Upgrade
- Degraded performanceSep 9, 2026 · resolved (duration not published)
Maintenance completed: Database maintenance - PaymentIQ Production Database
- Degraded performanceSep 3, 2026 · resolved (duration not published)
- Major outageAug 29, 2026 · resolved in 23m
Other iGaming payment providers to consider
- PayRetailers · #1 · 99.99% uptime
- Volt · #3 · 99.96% uptime
- MiFinity · #5 · 100% uptime
- D24 (Directa24) · #6 · 99.87% uptime
See the full most reliable igaming payment providers ranking →