iGaming Payment Providers · reliability comparison
emerchantpay vs Paysafe (Skrill, Neteller, paysafecard): which is more reliable? (2026)
emerchantpay is more reliable than Paysafe (Skrill, Neteller, paysafecard), scoring 91.7 vs 53.4 out of 100. Over the last 90 days emerchantpay reported 4 incidents and Paysafe (Skrill, Neteller, paysafecard) reported 17, with effective uptime of 99.97% and 98.85% respectively. emerchantpay resolves incidents faster on average (3h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | emerchantpay | Paysafe (Skrill, Neteller, paysafecard) |
|---|---|---|
| Reliability score | 91.7 | 53.4 |
| Rank (iGaming payment providers) | #4 | #8 |
| Uptime (90 days) | 99.97% | 98.85% |
| Incidents (90 days) | 4 | 17 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 41m | 10h 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where emerchantpay and Paysafe (Skrill, Neteller, paysafecard) differ
- Paysafe (Skrill, Neteller, paysafecard) reported 4.3× as many incidents as emerchantpay over the last 90 days (17 vs 4).
- emerchantpay fixes problems faster: 3h 41m on average, against 10h 2m for Paysafe (Skrill, Neteller, paysafecard) (2.7× quicker).
- emerchantpay's longest outage on record lasted 1h 5m (Jul 15, 2026); Paysafe (Skrill, Neteller, paysafecard)'s lasted 5m (Jul 18, 2026).
90-day uptime
emerchantpay
Paysafe (Skrill, Neteller, paysafecard)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent emerchantpay incidents
- InformationalOct 2, 2026 · resolved in 10h 42m
Partial Service degradation – Resolved
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- Degraded performanceSep 23, 2026 · resolved in 3h 41m
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- InformationalSep 1, 2026 · resolved in 22d 2h
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
- InformationalAug 27, 2026 · resolved in 1m
Emerchantpay - Genesis Gateway - Temporary service disruption
Affected: Genesis - API (PRODUCTION)
Recent Paysafe (Skrill, Neteller, paysafecard) incidents
- MaintenanceOct 27, 2026 · resolved in 5h
- Degraded performanceOct 20, 2026 · resolved in 2d 21h
Service Disruption - Paysafecard Payments
Affected: PSC Payment, Pin On Demand Distribution, PSC Payment myPaysafe, Paysafecash Distribution, PSC Payout & Refund, eCash Reconciliation Files +5 more
- InformationalOct 18, 2026 · resolved in 26m
Service Disruption - Paysafecard Payments
Affected: PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment
- Degraded performanceOct 16, 2026 · resolved in 9h 25m
Service Disruption - Paysafecard Payments
Affected: PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment
- Degraded performanceOct 16, 2026 · resolved in 21m
Service Disruption - Paysafecard Payments
Affected: PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment
- Degraded performanceOct 15, 2026 · resolved in 13m
Service Disruption - Paysafecard Payments
Affected: PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment
Full Paysafe (Skrill, Neteller, paysafecard) reliability report →
Other iGaming payment providers to consider
- PayRetailers · #1 · 99.99% uptime
- PaymentIQ · #2 · 99.98% uptime
- Volt · #3 · 99.96% uptime
- MiFinity · #5 · 100% uptime
See the full most reliable igaming payment providers ranking →