iGaming Payment Providers · reliability comparison
emerchantpay vs Worldpay: which is more reliable? (2026)
emerchantpay is more reliable than Worldpay, scoring 91.7 vs 34.0 out of 100. Over the last 90 days emerchantpay reported 4 incidents and Worldpay reported 51, with effective uptime of 99.97% and 96.83% respectively. emerchantpay resolves incidents faster on average (3h 41m).
Data updated Nov 2, 2026 · How we score
| Metric | emerchantpay | Worldpay |
|---|---|---|
| Reliability score | 91.7 | 34.0 |
| Rank (iGaming payment providers) | #4 | #9 |
| Uptime (90 days) | 99.97% | 96.83% |
| Incidents (90 days) | 4 | 51 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 41m | 4h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where emerchantpay and Worldpay differ
- Worldpay reported 12.8× as many incidents as emerchantpay over the last 90 days (51 vs 4).
- emerchantpay fixes problems faster: 3h 41m on average, against 4h 31m for Worldpay.
- emerchantpay's longest outage on record lasted 1h 5m (Jul 15, 2026); Worldpay's lasted 3d (Oct 12, 2026).
90-day uptime
emerchantpay
Worldpay
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent emerchantpay incidents
- InformationalOct 2, 2026 · resolved in 10h 42m
Partial Service degradation – Resolved
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- Degraded performanceSep 23, 2026 · resolved in 3h 41m
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
Affected: Genesis - web payment form (PRODUCTION), Genesis - API (PRODUCTION)
- InformationalSep 1, 2026 · resolved in 22d 2h
Emerchantpay - Genesis Gateway - Temporary SEPA service disruption
- InformationalAug 27, 2026 · resolved in 1m
Emerchantpay - Genesis Gateway - Temporary service disruption
Affected: Genesis - API (PRODUCTION)
Recent Worldpay incidents
- Degraded performanceNov 1, 2026 · resolved in 3h 14m
INC0713314 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- InformationalNov 1, 2026 · resolved in <1m
INC0713069 - We have resolved issues with Authorization & Payments.
Affected: Authorization & Payments
- Degraded performanceNov 1, 2026 · resolved in 1h 23m
INC0712171 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- Degraded performanceOct 30, 2026 · ongoing
INC0710790 - We are investigating potential issues with payment refunds.
Affected: Authorization & Payments
- Degraded performanceOct 29, 2026 · resolved in 1h 24m
INC0709613 - WPG - Maintenance Extended - Degradation of service
Affected: Authorization & Payments
- Degraded performanceOct 28, 2026 · resolved in 10m
INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments
Affected: Authorization & Payments
Other iGaming payment providers to consider
- PayRetailers · #1 · 99.99% uptime
- PaymentIQ · #2 · 99.98% uptime
- Volt · #3 · 99.96% uptime
- MiFinity · #5 · 100% uptime
See the full most reliable igaming payment providers ranking →