Field Service Management · reliability comparison
Fergus vs Simpro: which is more reliable? (2026)
Simpro is more reliable than Fergus, scoring 91.0 vs 84.5 out of 100. Over the last 90 days Fergus reported 6 incidents and Simpro reported 5, with effective uptime of 99.83% and 99.94% respectively. Fergus resolves incidents faster on average (37m).
Data updated Nov 1, 2026 · How we score
| Metric | Fergus | Simpro |
|---|---|---|
| Reliability score | 84.5 | 91.0 |
| Rank (field service management apps) | #10 | #8 |
| Uptime (90 days) | 99.83% | 99.94% |
| Incidents (90 days) | 6 | 5 |
| Partial / major outages | 6 | 1 |
| Avg time to resolve | 37m | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fergus and Simpro differ
- Fergus reported 20% more incidents than Simpro over the last 90 days (6 vs 5).
- Fergus had 6 partial or major outages, compared with 1 for Simpro.
- Fergus fixes problems faster: 37m on average, against 1h 41m for Simpro (2.7× quicker).
- Fergus's longest outage on record lasted 1h 26m (Oct 18, 2026); Simpro's lasted 5h 8m (Mar 29, 2026).
90-day uptime
Fergus
Simpro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fergus incidents
- Major outageOct 18, 2026 · resolved in 1h 26m
Reporting Data Outageofficial update ↗
Affected: Fergus App
- Partial outageOct 12, 2026 · resolved in 4m
Affected: Fergus App, Fergus API, Fergus GO
- Major outageOct 5, 2026 · resolved in 29m
Fergus unavailable - asset manifest not found
Affected: Fergus App
- Major outageSep 29, 2026 · resolved in 1h 23m
Fergus Go Crashingofficial update ↗
Affected: Fergus App, Fergus GO
- Major outageSep 15, 2026 · resolved in 8m
All pages very slow to respond
Affected: Fergus App
- MaintenanceSep 12, 2026 · resolved in 40m
Fergus will undergo maintenance
Affected: Fergus API, Fergus App, Fergus GO
Recent Simpro incidents
- Partial outageOct 20, 2026 · resolved in 41m
Affected: Datafeed Portal
- Degraded performanceSep 30, 2026 · resolved in 25m
Affected: Europe
- InformationalSep 1, 2026 · resolved in <1m
Affected: Asia-Pacific
- Degraded performanceAug 20, 2026 · resolved in 5h 20m
Affected: Asia-Pacific
- Degraded performanceAug 10, 2026 · resolved in 18m
Affected: Asia-Pacific
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →