Field Service Management · reliability comparison
Fergus vs Skedulo: which is more reliable? (2026)
Fergus and Skedulo are effectively tied on reliability (84.5 vs 83.1). Over the last 90 days Fergus reported 6 incidents and Skedulo reported 3, with effective uptime of 99.83% and 99.85% respectively. Fergus resolves incidents faster on average (37m).
Data updated Nov 2, 2026 · How we score
| Metric | Fergus | Skedulo |
|---|---|---|
| Reliability score | 84.5 | 83.1 |
| Rank (field service management apps) | #10 | #11 |
| Uptime (90 days) | 99.83% | 99.85% |
| Incidents (90 days) | 6 | 3 |
| Partial / major outages | 6 | 1 |
| Avg time to resolve | 37m | 6h 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fergus and Skedulo differ
- Fergus reported 2× as many incidents as Skedulo over the last 90 days (6 vs 3).
- Fergus had 6 partial or major outages, compared with 1 for Skedulo.
- Fergus fixes problems faster: 37m on average, against 6h 2m for Skedulo (9.8× quicker).
- Fergus's longest outage on record lasted 1h 26m (Oct 18, 2026); Skedulo's lasted 3d (May 21, 2026).
90-day uptime
Fergus
Skedulo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fergus incidents
- Major outageOct 18, 2026 · resolved in 1h 26m
Reporting Data Outageofficial update ↗
Affected: Fergus App
- Partial outageOct 12, 2026 · resolved in 4m
Affected: Fergus App, Fergus API, Fergus GO
- Major outageOct 5, 2026 · resolved in 29m
Fergus unavailable - asset manifest not found
Affected: Fergus App
- Major outageSep 29, 2026 · resolved in 1h 23m
Fergus Go Crashingofficial update ↗
Affected: Fergus App, Fergus GO
- Major outageSep 15, 2026 · resolved in 8m
All pages very slow to respond
Affected: Fergus App
- MaintenanceSep 12, 2026 · resolved in 40m
Fergus will undergo maintenance
Affected: Fergus API, Fergus App, Fergus GO
Recent Skedulo incidents
- MaintenanceOct 28, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- Partial outageOct 13, 2026 · resolved in 1h 20m
Web app errors - Component failed to load
Affected: Skedulo Pulse Platform, Skedulo On Salesforce
- Degraded performanceOct 12, 2026 · resolved in 2h 15m
US Analytics Experiencing Issue
Affected: Skedulo Pulse Platform
- Degraded performanceSep 16, 2026 · resolved in 14h 32m
Elevated Error rates for Skedulo on Salesforce Customers
Affected: Skedulo On Salesforce
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - Canada
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Pulse Platform, Skedulo Mobile App, Skedulo API, Skedulo On Salesforce
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →