Field Service Management · reliability comparison
FieldRoutes vs Housecall Pro: which is more reliable? (2026)
FieldRoutes is more reliable than Housecall Pro, scoring 100.0 vs 91.4 out of 100. Over the last 90 days FieldRoutes reported 0 incidents and Housecall Pro reported 2, with effective uptime of 100% and 99.93% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | FieldRoutes | Housecall Pro |
|---|---|---|
| Reliability score | 100.0 | 91.4 |
| Rank (field service management apps) | #1 | #7 |
| Uptime (90 days) | 100% | 99.93% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 2h 17m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FieldRoutes and Housecall Pro differ
- FieldRoutes reported no incidents in the last 90 days, while Housecall Pro reported 2.
- Housecall Pro had 1 partial or major outage, compared with 0 for FieldRoutes.
- FieldRoutes's longest outage on record lasted 16h 38m (Jun 17, 2026); Housecall Pro's lasted 7h 22m (Jul 2, 2026).
90-day uptime
FieldRoutes
Housecall Pro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FieldRoutes incidents
No incidents reported by FieldRoutes in the last 90 days.
Recent Housecall Pro incidents
- Major outageSep 3, 2026 · resolved in 57m
Service Instabilityofficial update ↗
Affected: Pro web, Text notifications, Email notifications, iOS Mobile App, Android mobile app
- Degraded performanceAug 11, 2026 · resolved in 3h 37m
Delayed job payment status for cash/check/other invoice payments (up to 1 hour)
Affected: Payment processing - Stripe
Other field service management apps to consider
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →